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Reviews

KM
Kolin M.

03/02/2017

Provided by YP.com

It is rare to find such competency and honesty in an automotive shop. Last month I took my truck to the dealer to get some preventative maintenance done. During their safety inspection, they discovered that all my brake pads were in need of replacement...tires also. They recommended that I replace everything within the next couple months and gave me a quote of about $600 for the brakes and $1500 for the tires. I have a dually and I wanted the best tires/brakes, so I was not too surprised at the price. But I figured I would shop around and see what else was out there. I read some reviews online and decided I would give The Brake Shop a try. I gave them a call and got a quote from Carl. For the best heavy duty pads, rotor turning, labor, etc., the brake job quote was about 1/2 of the quote from the dealer. Same pads!..... My appointment was yesterday. After about 45 minutes, Carl told me that I do not need brakes. I have approximately 1/2 of the life left. In all fairness, the dealer did disclose the thickness of the pads and they matched (almost) the measurement that The Brake Shop gave me. The difference was that the dealer said that they needed to be replaced as soon as possible. In addition, Carl said that the front tires should be replaced soon, but the back tires have about 10K miles left on them. I paid Carl $25 for their time/labor and went on my way. When I do need the brakes done, The Brake Shop will get my business! I HIGHLY recommend them. In addition, they have some veterans working for them. Carl is an Iraq combat veteran and Gene is Navy. Give them a try!

11/07/2010

Outstanding Service

This Shop has awesome service. These guys do more than just brakes they are a full service garage without the dealer prices. I had CV boots with axles, shocks and brakes all replaced and it was done all in the same day.There was no pressure to purchase anything else and everything was explained in plain English. They use Quality parts from NAPA and have a very knowledgeable sales staff. I will be using this shop for both of my vehicles from now on. Keep up the great work guys!!!

11/18/2009

Honesty is the best Mechanic

If you need anything done to your car these guys can do it and there is no B.S. involved. I took my car in today to get break pads put on and that is exactly what they did without any hassels. These guys tell you the straight up truth about what is happening and they don't try to sell you parts you don't need. Not to mention they make sure the job they do is done with quality. Customer service is a priority for this shop. I will be going back for any auto mechanic needs. I am glad I finally found a place I can trust.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Extra Phones

TollFree: 800-827-7455

Payment method
amex, discover, master card, visa
Neighborhoods
Comite de Families en Accion, Passey Place
Category
Brake Service Equipment
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