Top 2 Bottom Cleaning Supplies

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I hired Top 2 Bottom to clean an empty apartment after the tenant moved out. They insisted that they performed "top to bottom" cleaning (appliances, light fixtures, shelves, the "works") and they would also clean the carpet on the stairs. After only 2 hours they said they were done and wanted to be paid. When I arrived I found crumbs in the kitchen drawers, all the appliances were barely scrubbed and there was dust on ALL of the light fixtures. When I directly asked the cleaners why they hadn't cleaned the stove they said "That won't come off". I preceded to removed some stains with my nail and miraculously the stains came off! I had to shadow the cleaners for an additional hour to make sure that they actually cleaned! And their "carpet cleaning" was a joke, they didn't bring any equipment with them and it just looked wet, not vacuumed. This is the WORST company I've ever had to deal with. Their lack of professionalism is astonishing. You will be very disappointed if you hire them so proceed with caution.