American WaterSports Boat Rentals, LLC
300 Alton Road, Pier E, Miami Beach, FL 33139
Reviews
05/15/2013
Provided by YP.comNot only is the guy that helped us out, Justin, amazing the entire experience and place was the best. They were all friendly, equipment was up to par, explained, etc. and to be in Miami and not have a boat is a bummer. When we found out about this place we figured we'd try it out. We had an amazing boat day and will be going back :) Thank you Justin, American Watersports, and staff
02/27/2013
Provided by YP.comWe are now offering brand new 2012 South Wind Boats. We are open 10 am to sunset every day (weather permitting). We are currently running a 25% off promotion, don't miss this huge discount.
04/13/2012
Provided by YP.comAwesome place to rent from. Perfect for beginners, Patient staff with great instructions. We made a 2nd reservation already and will be considering a membership.
06/14/2010
Provided by YP.comWe did a 2 hour early morning boat tour and it was absolutely spectacular. Adam drove us and he was awesome. Miami is a beautiful city from the water, I recommend the boat tour to anyone looking for an enjoyable time with their family.
06/05/2010
Provided by YP.comI rent about once a month or so. Always friendly service. They give you a great price on some really nice boats. Never had any issues with the boats or service. I have built a nice relationship with these guys. As a local I wouldn't rent anywhere else.
06/05/2010
Provided by YP.comThis is absolutely the best Miami boat rentals around. I've rented everywhere in Miami. These guys have the nicest equipment and the lowest rates. A+++ I recommend to my friends.
05/27/2010
Provided by YP.comWe had a WONDERFUL day on a boat provided by American Watersports. However this all came to an abrupt end when we returned to the location to pay. Originally, we agreed to fill up the gas tank ourselves to avoid paying the $65 pre-pay fee. (We knew that we would only use a tiny bit of gas). However, the only two gas stations in the area had run out of gas. The next closest station was on South Beach, and traveling there would have taken us past our rental time allowance. We returned to American Watersports, and the man on duty yelled NUMEROUS profanities at our mothers, young siblings, and fathers. We offered to go to a gas station and bring back gas, which was denied. Instead, we were required to pay $210 for 3 GALLONS of gas. Ridiculous! We were willing to pay the $65 original fee, but he even threatened us with charging the $3,000 security deposit. This employee even stated, "This is how we are a million dollar a year business. I can F*** people over if I want to." I actually feared that he would hit my boyfriend! Dozens of onlookers witnessed this altercation. I am extremely embarrassed that our families came to enjoy two graduations last weekend and to enjoy themselves, and the resulting memory is an assault and basic theft. The behavior was more than unconsionable, and American Watersports (a company that we loved and had rented from before) completely disappointed us and showed us the immoral and dangerous values that are held by its employees.
When you rent a boat you have the option to prepay a set rate or refill the boat yourself. After making your choice, you sign a contract stating your choice. If you choose to refill and fail to do so you pay an additional charge. The prepay amount on the boat they took is $160. The boat holds 100 gallons. They chose to refill and did not so they had to pay the additional charge, $160 + $50 = $210. There are 4 fuel docks within 15 minutes of our location and policies are made very clear prior to renting. If a customer refuses to pay the charges it can be taken out of the security deposit. This can upset some customers but our employees did not "yell profanities" or act in an inappropriate manner. This was investigated and the truth seems to be stretched a bit here. We were recently awarded "Best Power Boat Rental" in Miami because of our customer service and excellent equipment.
More Business Info
Power boats, jet skis, and yachts for rentals, tours, and charters.
- Hours
- Regular Hours
Mon - Fri: Sat - Sun: - Services/Products
- Power boats, jet skis, and yachts for rentals, tours, and charters. Voted "Miami's Best" by new times.
- Brands
- Sail Fish, South Wind, Yamaha
- Payment method
- debit, discover, visa, paypal, mastercard
- Neighborhood
- Northeast Coconut Grove
- Amenities
- Free parking, lockers, and showers.
- Languages
- English, Spanish
- Other Link
- Categories
- Boat Tours, Boat Rental & Charter, Sightseeing Tours, Yachts & Yacht Operation