AExtrema Usa Corp

Write a Review786-581-9528

CLOSED NOW - Opens at 9:30am

Aextrema the fillet knife, good built quality and I sure they will last forever. I gets the job done. Overall happy with my purchase, the shipping was fast and low cost.

I recomend this seller AExtrema nice people.

Please do Not buy from this company! My wife bought me an Original Aitor Jungle King 1 Survival Knife from them through Amazon (Amazon is no better either. They too deserve a 1 star rating for this issue) for me for my Christmas present. The knife arrived on the 27th of December, 2012. It has various bad defects with it. After just 2 days of owning it, the Black coating began to rub/ smudge off in various areas of the blade. Also, there is a slight groove and hump in the steel on the edge of the blade of this knife. This casuses the knife's edge to not be straight, which also causes the knife to not sharpen correctly and eventually develop a severe gap and or even gouges in that area. The blade on this knife also will not sharpen to a sharp edge. reason for this could be a defect in the heat temper of the steel. These are all pretty bad issues which makes the knife defective.



I know things happen, and I do not fault Anyone involved for these defective issues. However, I have been trying to contact AExtrema USA Corp for several days now with a request for a replacement knife just like this defective one, to be shipped to me, along with a Return Shipping Label so that I can return the defective one they sent to me. However, despite the numerous email attempts through Amazon and also through the company's own email address, AEXtrema USA has apparently ignored every single one of them, and they have Not replied to me or my request at all!



And folks, all of the promises that Amazon makes about protecting the Buyers and their promises to assist you when and if ever you buy a defective item from their site or any of their affiliates? Don't buy a word of it. Amazon has basically left me hanging out to dry with this purchase, and in a nutshell, they told me that it isn't their problem, and if the 3rd [party company, AExtrema USA, doesn't exchange my item, then that is just tough. Amazon balantly replied to me and told me that they will do Nothing for me about this. SO their promises to protect their customers from getting ripped off, is all fake and BS! Don't believe a word of what Amazon promises about Buyer Protection!