American Airlines, Inc.

Write a Review800-882-8880

My name is Edel Carvajal. The blonde lady at the counter around mid 30s. She treated me like trash. I have never been treated like this before. And the supervisor supported that kind of behavior. I will never travel with then again.

WORSE service EVER, my 71 year old mother was stranded in Cuba and this airline does not even offer a customer service line for information ( or in my case to send you to <>€^£. She was due back in Miami at 2 from Habana Cuba, when I check the fly it says delayed to 11:59 PM, then 1:20AM, she was at that airport since 6:AM, no explanation, no way to contact her and this so call company is no where to be found, not even at the counter at MIA. It was unfortunate for my mother that her father died and she attended his funeral.