Arthur Shapiro DMD

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The first time i ever visited this office was an indication that i shouldn't have ever gone back! The doctor was super nice and so was his dental assistant. Unfortunately, his office manager, which also sits at the front dest, is not so professional! As i am in the chair with the doctor working in my mouth, she is standing behind me making some sort of gestures in the middle of the doctor speaking to me that causes his assistant and himself to laugh. I found this to be BEYOND disrespectful!!!! She later claimed that she was just rushing him because he was taking too long with me which is not much better! (even though i don't believe her...) No one wants a doctor that is doing work on them to be rushed!!! this is where mistakes occur!



Stupidly, i decided to go back to finish the cavities i needed done because i liked the doctor, but now, coincidentally, there are billing issues. I was told by THEIR office, after they verified my insurance, that my plan covered 80% after having met my deductible. now conveniently, they don't know who told me that but that instead, my insurance covers only 60%. Speaking to the office manager was like talking to a girl on the street. she was extremely rude and totally disrespectful!



It's a shame that such a nice doctor has such a crappy office manager representing his office.... a pure shame... I would NEVER go back to this office!!!!