Falcon Plumbing

Write a Review305-251-7333

OPEN NOW - Open 24 Hours

how U know when youre dealing with the right professionals...specially plumbing!!! I just had a very wet emergency in the master bedroom bathroom, thats not unusual, but in my case difficult because in that bedroom is my invalid wife with alzheimer desease..so a rush call went to Wendy, she did her magic and before evening Justin had solved the problem. Youre the best!!! Many thanks,

This is the worst company that you can call. I called them to request a repair of my kitchen sink and I ask them how much more of less that repair would cost me. They told me that they would need to be on my house to inspect the problem and then give me an estimate. They charge for that $75.00 and if you dont want the job done you have to pay that amount. Well, they came and told me that the repair wold cost me $450!!! Just for fix the kitchen drain!! I asked the guy why that price and he told me that they usually charge that amount for that kind of work(you can see that first they told me that they have to be in the house). With this metod, they assure their $75 charge and then they can charge wherever they want. This kind of job only cost around $150.00 and now I will have to call another plumber to fix the clogged kitchen drain. If you dont want to feel betrayed, never call this company!

Complete waste of time. They left me waiting an entire day for a service they said they could do that day. Only to be told after 3pm that they would not show up. Was not able to get other people who could have done the same job in because of how late in the day. To not lose the business was lied to and they tried to reschedule. Nothing worse than a company that lies to try and leave customer from going elsewhere, now ill sleep in a hotel so my kids don't have to smell the backup in my house they committed to fixing.......

I have used MANY plumbers during the course of my lifetime. Each one no better than the rest - UNTIL I came across Falcon plumbing.



I had a unique situation [unique to me, that is] since I was receiving HUGE water bills on my rental property located in Miami. I have, in the past, called many other plumbing companies and every time I received the quarterly water bill from WASD, the issue and huge bills had NOT been resolved [despite my having spent thousands of dollars to have faucets replaced, toilet flappers replaced, toilets rebuilt etc over the course of many years. I could go on and on] . Enter Falcon Plumbing. I spoke to Wendy to set up the appointment. She is extremely well spoken and professional.





Since I live in NY - there is the additional hardship of NOT being present when the plumber visits the premises. Their plumber arrived on time and called me as soon as he found the problem and then told me exactly what the main source of the leak [i.e. hidden underground leak] He was VERY clear on what the issue was. He called me again after he had inspected the inside of my duplex home and repaired another issue while at the same time being VERY conscious this was a rental property and cost WAS an issue.



This service call was done on March 20th, 2013. It is now June 25th, 2013 and I am writing this review 3 months later because I had to see with my own eyes what the next WASD water bill would be like - I admit to still being skeptical since I have gone through so many plumbers for this 'leaky' matter. My June bill was tremendously reduced and I now KNOW for a fact that Falcon plumbing is indeed a reputable company and they stand behind their services. Falcon Plumbing EVEN went back to the home 2 months later and prepared a letter VERIFYING that there were NO leaks in my home since WASD incorrectly stated otherwise when they went to follow-up with a meter reading and wanted 'further proof' the repair had been made [despite my sending WASD photographs, and an invoice to demonstrating the repair had been made and was final]



I would call Falcon again in a heartbeat [and have this week for an entirely different issue]. I take issue with the 1 one-star review here and simply believe it a result of a customer misunderstanding. Falcon is prepared to assist and do what is needed to make sure you become a repeat client. They have demonstrated to me they that want happy customers and they stand behind their work, and that is why they continue to receive such rave reviews on other sites such as Home Adviser.



Other reviews here also do not mention is that Falcon Plumbing has a A+ rating with the BBB. This significant piece of information should not go unmentioned.



I will close by saying that I do NOT like to write reviews and personally I don't have the time to write them. This is one case where I will make an exception because I believe credit is due and they need to be commended for the high bar they set.

Falcon's response time was excellent. The plumber Anthony was very professional and friendly and worked quickly. The price reasonable. I'd call them again.

The plumber came out quickly and solved the problem. All were courteous and polite. The price was fair as well.

I just want to thank the folks at Falcon Plumbing. They did an awesome job! The phone was answered by Wendy and the plumber was Chris. They helped out in the time of great stress due to sewer stoppage. Thank you guys!

I called falcon plumbing late last night. They came out quickly and cleared the problem really quick. The plumber was extremely helpful and explained everything to me before he started.



I will ddefinately use them in the future and will recommend to my friends. I did use a coupon that I found on their website.

This company came out and supposedly fixed my clogged up toilet . Four weeks later the toilet was clogged up again and called them back. The tech said it required more extensive work, I said wow, I just paid your company $360, 4 week ago. He said he would check with his boss and left. Two days later I called the company and the manager said," were not going back, call some other company!" Totally unprofessional and rip off company!!!

I have having issue in my master bathroom with Shower handles and toilet issues. The plumber arrived in uniform and was very polite and proffesional. He resolved the issues perfectly and for a great price. I highly recommend Falcon plumbing for thier proffesionalism, Honesty, and outstanding service.

It disturbed me to read the couple of negative reviews here. Having had to deal with several professional contractors in my time, I can only think of a couple that fulfilled their promises and commitments as well as Falcon Plumbing. From my setting up an appointment to the completed job, things could not have gone smoother. Excellent service, professionalism, cleanliness, price quoting, scheduling, courtesy, etc., I am so pleased to know I now have trustworthy plumbing service anytime I may need it. I researched the company thoroughly before calling them; however, I was still amazed that there was no "false" advertising whatsover. Finding a contractor with this kind of service is very difficult to come by in this day and age. for anyone who thinks their prices are out of line, think again. This is the 21st century! Thank you, Shane, for taking excellent care of my problem.

Diane L.

I recently had a broken toilet that needed to be fixed immediately. My Husband went to Home Depot and although they have affordable toilets, the quality was sub par and I'm sure I would need another new one in a year. I called a few different Plumbers and because this was an emergency situation their prices were ridiculous. I then found Falcon Plumbing, the plumber came out and removed the old toilet and installed my new one within an hour! The quality of the new toilet is top of the line and I didn't have to pay any extra charges for an emergency visit. I can't tell you how happy I was with the service and price. I would highly recommend using this company for any plumbing needs, they were both professional and fair.

The customer service was good, but the person who came was useless. I called them to have an estimate on a plumbing repair with a tub.

Estimates are $60. The plumber really did not work hard to find the source of the problem and did not tell us anything we figured out by ourselves. He did not even step inside the shower to check for its ruggedness. We did and the shower flexed underneath our weight and was causing the problem.

I found the guy young, inexperienced and not really concerned. Good at collecting money and also to to quote me for a 3000 dollars job, that another plumber quoted at 1200.

Be aware.

I had a bad back-up of the pipes in my house in the middle of the night. The water was flooding all over.



I called this company from the Yellow Pages and I was quite impressed. My call was answered by a dispatcher and there was no answering machine. The plumber arrived quiclky.



The plumber looked at the the situation and gave me a quote to fix the problem. When I have dealt with other local plumbers there were always additional fees and then hourly rates. This was much better.



The problem was fixed by a very nice plumber, who was very professional and did not leave a mess.



Bottom line, this company is honest and reliable and deserves my comment.

After weeks of putting up with slooooooooooowwww drains in the kitchen and bath, I went on yellow pages and started reading plumbing reviews. This sounded like an o.k. company so I called. That same day, they ACTUALLY arrived when they said they would. In less than an hour my drains were running smoothly. The plumber was not only capable, but hurried doing his work. The price was EXACTLY as quoted on the phone. Definitely recommend this company!

I would not recommend this company for the following experience:



1. First, yes they answered my call and we scheduled a visit to inspect the bathrooms/showers since one of them had a leak, but the plumber that did the inspection recommended some parts and services.



2. When the scheduled second visit was done, it was a different plumber, it came out that the parts requested didn't fit the shower. So he could only change one of the Delta-like balls and the bath spouts. By the way they charged easily 3 times its retail price in Home Depot or Lowes.



3. Since one of the water system couldn't be changed, they quoted a very high price to do just the plumbing part. Over $800 for both bathrooms. And again they said they would provide the parts, which would not match my bathrooms.



Decided to call another company, they told me to purchase the set I wanted and that they would do a full service, which was not only the plumbing part, but leave any wall that was cut fixed.



Not only did the other company did an excellent job, the price with materials came to more than $200 less than that qouted by Falcon.

I think that everyone seems so nice and professional as well.



I would call you in a heart beat but I don't know whether you would come a far as I live because you didn't state if you came as far as NW Hialeah.



It is very hard to find a business that speaks English in may area because everyone seems to think that everyone where I live in Spanish and that is far from the truth but it is difficult to find such a company.



I really enjoyed listeining to you because you seem so nice and ready to help a person who is need of service.



I think that on the video you should express how far you are willing to go for business.



I really like that you are a member of BBB that is great to hear.

I can't be more impressed. All of my bathrooms were clogged. I called about 4 or 5 plumbing companies, and the first one to respond was Falcon Plumbing. They were there to help in less than an hour. Talk about service!!!. I will definitely call them again for all my plumbing needs.

Mrs. Lopez

Whenever you have any plumbing issues, it causes you to stop everything your doing and to solve the probelm. It casues major problems and delays, but if you find the right company you may not be down for long. I was very fortunate to have found Falcon Plumbing, there customer service was amazing and so refreshing. I had my parents 35th Wedding Anniversary dinner party the next night and was stuck with a major stoppage in my home. They really worked hard to accomodate my emergency. From the service over the telephone to the plumbing technicians who fixed my emergency, I give them all an A+++. Highly reccommended to all for their plumbing needs!