Klinit Cleaners
1820 sw 3rd ave, Miami, FL 33129
Reviews
10/04/2012
Provided by YP.comLOST MY CLOTHES AND WORST EVER CUSTOMER CARE RECEIVED BY THE MANAGER, GUSTAVO!!!!!! I had the worst service ever at Klinit. Bought two vouchers at http://amazon.com and wasn't even able to use the second. Since they lost 6 shirts and 1 pair of pants. I kept calling them... the manager Gustavo who was supposed to help me, never gave me any feedback. i kept calling them forever and he was never there, never able to come to the phone, neither return my messages and calls.... it was really disappointing. I stopped calling to see if they would forget who I was. Called back after a while and he said he wold give the money for my second voucher back and an amount for my clothes... I never received the reimbursement neither any money for my clothes... kept calling them and the same old story again! Nobody could help me! Really disappointing!!!!!! VERY BAD SERVICE!!!!
11/04/2011
Provided by YP.comI drop my cloth off every week there I have never had a problem ... Love that they deliver and always on time. I highly recommended
08/19/2011
Provided by YP.comBy far the worst cleaners on Brickell. They blame everyone but themselves for clothes that they mess up on. They ruined my Lacoste polos which had tags on them and blamed me for not spotting small stains which they put on the shirt. When I complained all they said was, "this is how you brought the clothes." Why would I buy polos with stains? I went back to Nordstrom and they stated that the stains are chemical burns from the dry cleaners. I tried to negotiate with Klinit Cleaners and they said, "I can give you $25.00 dollars for the shirt." I explained I paid $90 for them and they said, "well those are the rules for our cleaning we can only pay 10 times the cost of cleaning." My bill was more than $128 for the cleaning; It will be my last time ever going to Klinit Cleaners.
Dear customer, I most certainly apologize about your recent experience with Klinit Cleaners. We take great pride in our services and always want to make you, our valued customer, completely satisfied with our product. Please reach out to me so we can make this right for you as I was unaware of this situation and this is definitely not how we handle problems. My email is gchavez@klinitcleaners.com Again we appreciate your feedback as this helps us improve and I am looking forward to assisting you. Sincerely, Your Klinit Customer Service Team
02/23/2011
Provided by YP.comI took over 40 items on my first try at this cleaner. My last cleaners had moved their operation too far to continue going there. I am very meticulous about my clothes. When I went to pick up the clothes, a work shirt of mine had a BASEBALL size hole in it. I was told that I brought the shirt to them that way and they would do nothing for me.
The woman there treated me like I was a moron trying to pull the wool over their eyes for complaining. I'm not sure why I would want to bring a shirt with a hole that size to be cleaned. When I showed her that my white shirt was black from dirt in several places from having been what appeared to be dragged around, she said I must have done that too.
DON'T CLEAN YOUR CLOTHES HERE!
Dear customer, first of all I would like to apologize and take this opportunity to reach out to you, our valued customer, and try to resolve the problem. We take great pride in our services and most certainly appreciate your business. Please contact me at gchavez@klinitcleaners.com Sincerely, Your Klinit Customer Service Team
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Extra Phones
Downtown: 305-381-6981
- Services/Products
- Dry Cleaning,Alterations and Free Pick up and Delivery
- Brands
- Klinit Cleaners
- Payment method
- amex, master card, visa
- Neighborhood
- Coral Way
- Amenities
- Dry cleaning and finishingYou can be certain that our dry cleaners will make your garments look amazing. Our proven and systematic approach to dry cleaning ensures that your garments get the attention they need to remove the toughest stains and odors along with dependable care so they are in perfect condition when you receive them. Tailoring & AlterationsBe sure to choose our professional tailoring and alteration services to keep your garments looking good. Allow us to customize your garment to fit your personal style. We replace buttons and zippers, and repair holes and tears. Free Pick up and deliveryklinit cleaners offers convenient pickup and delivery service for all of your dry cleaning needs. Schedule a pickup and delivery with us today. LaunderingEveryone knows doing laundry can be a hassle. That’s why we offer professional laundry services that includes washing, drying and folding your garments with care and detail.
- Category
- Dry Cleaners & Laundries
- Other Information
Parking: Lot, Free