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Reviews

DM
Darryl M.

06/02/2021

Provided by YP.com

Lawn Pros did some cleaning, mulching, and trimming for me in 2020. The price was fair and job completed well.

NOT THIS YEAR! The trimming of the bushes etc. was very poor, in particular the forsythia. I called about this. A man came and and trimmed around the bush more but left the top completely undone. At that time he stated he did not have a ladder (what?) and could not get the top due to his back. All of our scrubs were incomplete but the forsythia noticeable in its incompleteness.

This man called me later and stated I had shorted him 100.00 out of a 903. total bill. I explained to him I kept the 100 until he finished the job. He explained they only come out once per job. I explained finishing the job is important and also, stated for him to quit "speaking over me"- a phone conversation. I did send them the additional funds (wish I hadn't) as the job is still incomplete. I hung up and proceeded to file a BBB complaint. Now, 10 days later, there is no action by this company. Very unprofessional and unsatisfactory.

More Business Info

BBB Rating
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
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Categories
Lawn Maintenance, Gardeners, Landscape Contractors, Landscaping & Lawn Services, Tree Service
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