Uptown LTD
1911 Franklin St, Michigan City, IN 46360
Reviews
09/17/2010
Provided by YP.comI got my very first car from uptown limited. I got a 2008 cobalt. I loved the car. It was small and it fit me perfectly. The car had a couple of problems. The sounds outside the car were really loud. I got my car checked out by chris's car care. They told me that i needed new wipers and four new tires. I was shocked to hear this. I couldn't believe i needed all of this and i just bought the car. I took the information i was given and took it to the dealer and he said that it wasn't possible because he just had this all done. Well i got it all done anyways. After i got everything fixed it was running great. Six months later my brakes were acting up. My steering wheel began to shake really bad. I decided to take it to the dealer. But, everytime i would go talk to him he wasn't avaliable. So, i talked to his associate and he told me that i needed two new router's. Then they told me that i wasn't in my warranty anymore. I didn't understand any of this. i still had the GM warranty but he said once my car got to certain mileage the warranty went out. I read my warranty and it said nothing about mileage. I didn't agrue with him anymore. I left it alone but i feel like they still owe me something. This dealer is just trying to sell the car and get you outta the door. He is just looking to get rich. He isn't interested in helping anyone but himself
My name is Douglas Stephens and I am the sales mangager at UPTOWN Ltd. I take care of all customers here at our dealership. These people have never tried to contact me and i find rather odd that a review would be posted a year after the car was bought and not right away.We have been in business for 21 yrs in Michigan City and pride ourselves on customer service and satisfaction. Brakes are general maitenance item and had this problem occured in the 1st 90 days its our policy to repair these type of problems.I also find it rather odd that we let all of our customers take test drives not only alone but over night.i would of thought if a car had a noise it woulod have been brought up right away and not in a reponse 1 yr later.
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