Golden Ring Car & Truck Repair
9728 Pulaski Hwy, Middle River, MD 21220
Reviews
02/11/2020
Provided by YP.comI've always been extremely happy at Golden Ring Car. My family has several cars and we always are treated great. Greg is always so helpful. I would recommend them to anyone.
07/09/2016
Provided by YP.comI would never go back. I paid $350.00 to have my wheels aligned, 2 light bulbs replaced and 2 nails removed from my tires. And when I asked for an itemized receipt he refused.I checked with the dealer ( Lexus of Towson) and the cost would have been $210.00 .
I guess he only my business on that day. NO INTEGRITY SO SAD.
FYI- I love animals but to have 7 cat's in your place of business is so out of order.
Ms. Ellerbe, We have tried to call you several times to discuss your complaints and you told us you couldn’t talk and would call us back and haven’t so we will address it here. There are some things that you have left out and to unfairly questioned our integrity is just plain wrong. For $350 you had a diagnostic performed to determine the noise you have while driving (which you left out in your complaint), you had an alignment, two tires plugged, and two lights repaired which we had to disassemble and reassemble parts of your vehicle to get to the light assembly to repair them. We did not refuse you an itemized receipt, everything was listed as such on your invoice you received. You knew the pricing up front and okayed everything to be done. We called Lexus of Towson and got quoted by Jeff that an alignment would be $105.95 and to diagnose your noise would be $130.00 and for the lights and tires that they could not quote over the phone and would have to actually see the vehicle. Right there without the lights or tires you are at $235.95, not sure how you got $210.00. Furthermore you didn’t mention how we stayed 45 minutes after we closed waiting for you to pick your vehicle up, and another almost hour trying to get your credit card to go through. We also were able to get you in and completed within a few hours while we in fact were very busy. To question our integrity is not only incorrect but slanderous. As for our cats (which are all rescues we saved) you very much liked them and were petting them. We are not sure what that has to do with any work done to your vehicle.
More Business Info
Family Owned & Operated Since 1969. Fleet Accounts Welcome!
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Extra Phones
Fax: 410-682-3200
- Services/Products
- Battery / Charging Systems, Cooling Systems, Emission Systems, Exhaust Systems
- Fuel Systems, Lighting & Wipers, Filters & Fluids, Belts & Hoses, HVAC
- Transmission Repair, Auto Repair, Diesel Repair, Clutch Repair, Differential Repair,
- Driveline Repair, Brake Repair, Suspension & Steering, Engine Repair, Auto Electric,
- Payment method
- amex, debit, discover, visa, mastercard
- Accreditation
ASE Certified
- Other Link
- Categories
- Auto Repair & Service, Auto Transmission, Automobile Inspection Stations & Services, Brake Repair, Clutches