Dollar General

Write a Review860-740-2693

OPEN NOW - Closes at 10:00pm

I shop regularly at this store. The employees are always friendly and professional. On 7/28/2023 at approximately 11:30am I went to check out. The young lady who was at the register just sat there and never greeted me and took her time getting up. I said good morning and she didn't respond. I placed my shopping bag on the counter and when she finished ringing me up she just stood there. After a moment I realized she wasn't going to bag my purchases. I bagged my stuff and left. There were no other customers at the counter and just a few in the store. I have NEVER been treated so rudely at this store.!! I hope it wasn't because I am black but I did feel like she was sending a message. I'm so hurt that I don't want to shop there again.

I went to Dollar General tonight 750 Newfield St., Middletown CT. Coke was on sale 3/$10.00 Plus I had a Store Coupon $5. off purchases of $25... Great right? So I buy 9 Coke $30. Cashier says put your phone number in the keypad and the $5. coupon will come off. So I do it and she says your total is $37.31. So I asked did the $5. come off? She says yes. But wait a minute, no it didn't $30+ $5.40 deposit + $1.91 tax comes to $37.31. Where's the $5.00 off? SO she points to the bottom of the receipt and says , "See, you save $11.85, that includes the 5 off." I was like, no it doesn't, so she calls the manager who is at home and I can hear the manager on the phone telling her yeah the $5. is included and then she tells the girl "Give her an extra $5. off and tell her I said that." They did the same to me a couple weeks ago on the same type of purchase but I didn't catch it until I got home, so I emailed the corporate office and didn't go back to the store. Corporate office gave me some lame BS and I decided it wasn't worth the hassle since 2 weeks had passed before I got a reply from Corporate. Other then the incompetent math skills of the cashier and manager, the store is clean and prices are reasonable.