Blue Ridge Apartments

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CLOSED NOW - Opens at 9:00am

I travel for a living in the oil and gas business and having worked in 11 different states in multiple locations over the past many years, it is quite common for me to lease hotels,cabins and apartments, or whatever I can find that is clean, safe, decent and affordable for the time I will be working in that particular area. My experience with Blue Ridge Apartments and its so called "management" staff has been excruciatingly painful since day one and the absolute worst experience I've ever had in an apartment. The staff is very difficult to deal with, they rarely answer the telephone, and rarely, if ever, return a call should you decide to leave a message. The staff is extremely rude and condescending, and seem to be always fumbling around rather than taking decisive action when needed, especially the leasing agent I've had the great misfortune to deal with named Stephanie who is the epitome of rude and inefficient. I have yet to call to ask a question or to inquire about a required action where Stephanie has not absolutely failed, often citing being too busy to speak with me, the paying customer. This office staff seems to have a frequent rash of "computers are down" problems, you will get the reply of "I dont know" more times than not and they just show an overall sense of complacency over anything you need to address. These apartments are incredibly over-priced for what they are to begin with, primarily because of the resurrected oil and gas boom Midland is now experiencing so they have you over a barrel. And apparently they also feel like this is why they can be hateful and condescending to customers. The apartments are nothing special, the grounds even less spectacular but all that aside, how they treat the tenants is unbelievable and we work way too many hours to constantly feel harassed and not taken care of. Based on my having rented far more apartments than the average person does in a lifetime, I can safely say that you will be doing yourself an enormous favour by looking elsewhere to lease an apartment. Trust me, many months later, Im still sorry that Im having to deal with these folks. I should have taken the que on the very first day when Stephanie was rude to me and taken my business and my hard earned money elsewhere. This experience has SUCKED and I do not recommend this place at all.