Village Car Wash & X-Press Lube

Write a Review432-682-4750

CLOSED NOW - Opens at 8:00am

After two washes, my car was still not clean. Spoke to the mgr and he made an excuse saying that their vaccum couldn't get dirt in a carpet like mine. Asked for the owner who happened to be there and took him out to show him all the problems still left. I told him about the bugs on my dash (there were 2 & they were still there), about 2 milk stains on the front seat (leather so it wasn't wiped off well), the dust on the dash, dirt on the carpet...and w/o letting me finish he said "you're car must have been really nasty" on my disbelief he said "yeah, you're nasty and we can't help you. I'm tired of your complaining and attitude so you can take your business elsewhere". I exp he offended me and I can't believe he treated his cust. that way. He said he didn't care, I should leave...they weren't going to help me. I cannot believe the utter lack of respect, cust. serv. and outright RUDENESS this man showed me. He even yelled at my up in my face! I left in tears. No Cust. Serv! No respect!