County Waste
12230 Deergrove Rd, Midlothian, VA 23112
Reviews
07/15/2021
Provided by YP.comThey will take your money and not pick up your trash. Too lazy or incompetent and just say your cans were not at the street, when they are. You try and call, they put you on hold for 45 minutes, than just hang up on you. Even going down to the office and speaking with the Operations Manager is useless.
07/05/2016
Provided by YP.comNot the kind of business that is CUSTOMER FRIENDLY;
Not the kind of business ANYONE can appreciate!
03/08/2016
Provided by YP.comCounty waste has raised my rate every month since running ducks out of business. They give no warning or reason. Since gas is going down in price why would they continue to raise rates? My rate went from 13 dollars a month to now 22 dollars a month. AVOID THIS COMPANY. Wish i could select 0 stars
02/28/2016
Provided by YP.comThey have raised rates AGAIN with no notice. Duck's with some of the problems they had were a DREAM compared to these people. I guess when you come in and buy all of the compaines, you can start being @$$holes to everyone because they have nowhere to go.
06/25/2015
Provided by YP.comWhen they bought Ducks they did not honor my contract because they "lost them" (how convenient) and raised my rate. Office girls are a joke. Rates are still reasonable now but I bet in the future without a contract they will be steadily going up every year since they have no big competition. Have not had a problem with pickup. I am looking for another service if this happens.
12/20/2014
Provided by YP.comThey told me to put all my leave bags out on my curb and they are still out there since Dec 8th. Today is Dec 20th. Don't tell me they will arrive at the end of the week and don't show up! We had made calls once a week and nothing. This is the worst company I know so far. We miss Ducks. They were reliable
10/05/2014
Provided by YP.comThey have torn up our trees, left trash bins on their sides, left pelican lids open, left trash where their "forks" busted the bags and they didn't bother to clean it up. Ducks disposal did a MUCH better job. Called to complain, told them I'd be happy to submit photos and they said the route manager would call, they never bothered. They don't care about ANYTHING, especially how they leave a neighborhood. 2 thumbs down!
09/25/2014
Provided by YP.comSince County Waste took over they have been awful to deal with. Avoid at all costs.
02/27/2013
Provided by YP.comDucks sucks! I had Ducks for three years and I'm not a fan. At first, there were no problems, but then there were three occasions where our trash was not picked up at all. Since I assumed it was an error on my part, (because why would Ducks hire pick up drivers that were incompetent, right?) I would send them a payment. They'd send the payment back since I was paid up... but couldn't explain why their drivers neglected to do their job on more than one occasion. So, third time is the charm. Goodbye, Ducks. Maybe someday they'll stop hiring "quacks".
06/11/2012
Provided by YP.comI have had service with this company for over 6 years. I have never had a problem. My route driver is always friendly and waves when he sees me, and I have never had a bad experience with any of the drivers or staff in the office. For those having such a bad experience with their pick up people, it must just be luck of the draw, because mine is great.
05/16/2012
Provided by YP.comI have paid for this service for 10 years. Never had a problem until recently when a "supervisor" reportedly ran my route and left 3 of my personal trash cans and 3 garbage bags out on the curb, for 3 weeks straight! After calling customer service to complain (and after my neighbor had a negative experience the same week), the customer service rep was not at all accomodating, basically saying they wouldnt do anything to resolve this issue. Regardless of my 10 year patronage and the fact that i pay a monthly fee for a service i use once per month. So much for supporting local businesses. Switching to another company asap!
02/07/2012
Provided by YP.comI can't even tell you about the service, which by reading previous reviews must be bad. I have seen Ducks Disposal cans in front of houses on my street, on the street directly around the corner from me, on the street perpendicular from mine, and in numerous other locations very close to my house. However, when I called to begin services, the lady asked my street address, without asking to verify spelling or anything. Then she informed me that they don't provide service in my area. When I questioned her on this information, informing her that I have seen other Ducks Disposal cans right on my own street and around the corner, she asked for all of my local streets. When I gave her a list she didn't even attempt/bother to look any of them up and abruptly informed me that they don't service my area. I can only assume that she spelled the street name wrong and they don't want my service anyway. So I called another company. After reading these reviews, I might have actually lucked out.
09/06/2011
Provided by YP.comI caught the Ducks garbage men peeing in my yard 3 times and management made excuses for it?? No thanks.
09/05/2008
Provided by YP.comI HAVE HAD SERVICE WITH TWO OTHER COMPAINES AND THEY CANT HOLD A CANDLE TO DUCKS. ALL OF MY EXPERIENCES HAVE BEEN GREAT AND THE OFFICE STAFF HAVE BEEN VERY FRIENDLY AND HELPFUL, ESPECIALLY THE OFFICE MANAGER MRS GLENN. I RECOMMEND THEM HIGHLY!
11/27/2007
Provided by YP.comThis disposal co is poorly managed / is very unreliable / lazy workers / just poor. They left me with 6 bags of trash at my house on a holiday and said they could NOT find my house after 2 years of service. They pick-up 2 weeks out of 4 and charge the WHOLE month. Customer Service is less than good.
More Business Info
- Hours
- Regular Hours
Mon - Fri: - Extra Phones
Phone: 804-276-7869
Fax: 804-744-4221
- Payment method
- check, discover, all major credit cards, visa, amex, mastercard
- Other Link
- Category
- Garbage Collection
- Other Information
Parking: Lot
Wheelchair Accessible: Yes