Auto-Motion

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I REPRESENT THE REPAIR FACILITY AND WOULD LIKE TO RESPOND TO JOHN D.

THE RV IN QUESTION IS A 1978 DODGE RV.

CUSTOMER NEVER CONTACTED US WITH ANY COMPLAINTS. WHEN ANY RV COMES IN WE TELL THEM IT WILL TAKE A FEW DAYS TO GET THEM IN AND THEN TIME TO REPAIR. WHEN IT CAME IN HE HAD A RUNNING PROBLEM, BRAKING PROBLEM, AND A STEERING PROBLEM. AFTER CHECKING RV OVER WE FOUND THE THERMOSTATIC CHOKE ON THE CARB DAMAGED AND DISSCONNECTED, AND A CHOKE CABLE HAD BEEN INSTALLED. THE CABLE WAS BROKEN. ADVISED CUSTOMER THAT WHAT WE SHOULD GO BACK TO STOCK ELECTRIC THERMOSTAT INSTEAD OF THE CABLE BUT CUSTOMER DECINED. JUST FIXING THE CHOKE WILL NOT MAKE THE ENGINE RUN BETTER WITHOUT REPAIRING THE ARCHING PLUG WIRES AND A COMPLETE TUNE-UP. ON THE STEERING WE FOUND IDLER AND PITMAN BAD AND WORN BALL-JOINTS. THE WORST PROBLEM OF ALL, WE FOUND THE MASTER CYL BAD CAUSING THE BRAKES TO ENGAUGE ALL THE TIME. TO BE ABLE TO DRIVE RV AROUND WE HAD TO BLEED BRAKE MASTER EVERY TIME WE HAD TO MOVE IT. ADVISED CUSTOMER OF PROBLEMS AND AT HIS REQUEST ALL HE COULD AFFORD WAS THE REPAIR OF THE CHOKE AND CABLE.

WE REPAIRED WHAT WE WERE TOLD HE COULD AFFORD AND THAT AND INFORMED HIM OF PRICE BEFORE REPAIR. WE ALSO ADVISED CUSTOMER THE VEHICLE WAS NOT SAFE TO DRIVE!!! ALL OF OUR WORK HAS A 24 MONTH 24,000 MILE WARRANTY ON WHAT WE REPAIR.

These clowns said that they would fix the carburetor problem on my motorhome - what they actually did was put a new choke cable on, which doesn't even work, and they charged me over $300. And the engine runs exactly the same as it did before. Oh, and it took them a week to do it! Very unprofessional, dishonest, and WAY overpriced. I would suggest that anyone needing motorhome repairs definitely go somewhere else. My neighbor's 12 year old son could have done a better job.

Jim was especially helpful to expedite our repairs so we could continue our trip back to Oregon. Great service and if we lived in this area we would definitely make Auto-Motion our preferred automotive repair place.

I NORMALY ONLY SEE REVIEWS FROM PEOPLE THAT HAVE NEGITIVE THINGS TOO SAY. THAT IS WHY I WANTED TO LET A COMPANY KNOW WHEN THEY HAVE DONE SOMETHING RIGHT. I TOOK MY CAR IN AND THEY GOT ME IN AND TOOK CARE OF MY CAR IN A TIMELY MANNER. THEY NOTICED THINGS ON MY CAR THAT I DIDNT KNOW WERE BAD. EVEN THOUGH I COULDNT TAKE CARE OF THEM AT THAT PIONT THEY DIDNT PRESSURE ME OR MAKE ME FEEL BAD. I WILL MOST DEFINATELY TAKE MY CAR BACK TO THEM FOR THOSE REPAIRES AND ANY OTHERS I MAY NEED

Just had Motorhome back for annual service and Im and inspection. Thanks Auto Motion!!!!!

Honest, and reliable!!!!

Great staff and quick and reliable repairs.

I have a motorhome, a car, and truck. I take them all to auto motion! They always treat me well and repair my vehicles right the first time. One is a diesel and they do all repairs and inspections. A great "one stop shop". Thanks Gus, Jeeremy, and staffThanks, Larry

Whereever you take your motorhome DO NOT TAKE IT HERE! They guys charged me over 200.00 for "repairing" a starting problem. They did not repair the starting problem and now I have two NEW problems. My turn signals are now blowing fuses (they handed me a fuse and told me to replace it whenever the fuse blows) AND my coach side electrical does not disconnect. These things both worked fine when I brought it in there. They admitted they changed some wiring, but refuse to fix the problem they have caused. They were rude and just shuffled us out the door and refused to fix the problems they caused, not to mention the fact that they charged us to fix a the starting problem that they did not fix. We have since spent over 500.00 having other people try to figure out the problems they have caused. DO NOT GO HERE! Take your coach to someone who knows what they are doing, not these guys....

Well it still is a sour taste... I had my Class C motorhome in there on Saturday to get safety and smog inspection done. They inspected it the year before, and it has 700 miles on it since the previous inspecton. 70 dollars later a cocky and smart a##ed mechanic tells me that I need a new brake system (yes a new master cyl and new linings) because he says that the linings have separated from the shoes. He says it will cost me around $600 and do I want to leave it here?



Well I am a little smarter... and called around to find out what that will cost for my MH. I took it to Sandy Muffler and Brake to get the brakes done for $200 less (and they took it right in and got it done that day). Well needless to say, my brakes have 80% of the lining remaining, and the lining WAS NOT separated from the shoes. So I just paid $400 for a brake job that I did not need.



Bottom line - Sandy Muffler and Brake finished the Safety inspection and emissions at the same time - gave me my inspection certificates and I was on my way.



So moral of the story... avoid Auto Motion.... They seem to be more interested in selling you some services you DONT NEED instead of being honest with it's customers.

They have always taken good care of our car repair needs. My husband always goes to them first when we have any repair needs.