Dan Perkins Subaru

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Dealership is great and I'm sure there are very many good sales people there to go to. However, STAY AWAY FROM 'SID' and if you do make that mistake 'read every line of the contract and add up all the numbers'! What is discussed and agreed to verbally is not what he put in the contract.

Actually charged more than sticker and changed the contract to 42 months when he knew I wanted 36. When I called the following day to say why did he change the terms he said "I should have read the contract" and that 42 months is the standard contract - funny - the warranty is for 36 months and this would have left me with no coverage for 6 months. The general Manager rectified the problem for me and was very nice. Everyone there is great, the place is clean and open. Just don't use Sid and you will be fine.

Sid Farahani is an embarrassment to Dan Perkins and Subaru in general. After performing a bait and switch on me (quoting an online price and then changing it when I came in for a test drive), he was rude throughout our conversations, which I chose to ignore because he quoted a decent price. When he called me to follow up THREE WEEKS LATER, he became verbally abusive when I told him I could not get financing, accused me of wasting his time, refused to return my REFUNDABLE deposit, and HUNG UP on me. Avoid him at all costs. Then, because I DARED to complain online, the dealership has their lawyer write me a threatening letter! Luckily, corporate Subaru stands behind their brand, and gave me a goodwill certificate to compensate for my horrible experience, which was used to purchase a brand new car at a different, reputable dealership! Even though the GM returned my deposit, he seemed completely unconcerned about Sid's behavior, and the lawyer informed me they will continue to employ Sid, despite numerous complaints!

Since moving to Torrington, I still drive all the way to Milford to get my car serviced. The service team at Dan Perkins are always very pleasant and professional. The service director, Marc and his team of service advisors are always accommodating, professional and easy to work with. What I appreciate the most is their honesty and knowledge in the field. I will continue to drive to Milford to have my car serviced. Thank you!!

I had such a great service experience at Dan Perkins Subaru in Milford, CT that I decided to take the time and let the world know about it. I drive a Lexus and was due for a major service on my car. I wanted to maintain my car but keep the cost down at the same time. I called Marc Mesedore for help. Marc was extremely accommodating and not only got me right in but offered me a loaner vehicle as well. The mechanic that worked on my car, Mike Yang used to work at Lexus in service so he was very familiar with my car and did an incredible job. I picked up my car today and it drove like a dream! Everything was done exactly as promised and the car was even washed! Everyone there is so friendly. They service all makes and models and Gina, David, Donna and Adrien always greet you with a smile. I am coming back here for all my servicing and plan on bringing my wife's car here for service as well. I highly recommend Dan Perkins Subaru!