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Reviews

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Rob R.

02/03/2009

Provided by YP.com
Awful Service!!

This hotel has been recently renovated and it has a very nice atmosphere and accomodations. However, that is about the only good thing I can say about the hotel. The service was LOUSY!! From the doorman, to the front desk, and even the waiters in the Envoy Restaurant. There was a room service tray from breakfast outside of my room when I checked in (at 5pm!!) and I had to call the front desk three times before it was removed. The ice machine was broken. The Envoy restaurant had bad food and the service was worse! I complained at check-out and I also expressed my dissatisfaction through an online survey; yet my complaints went unrecognized and unresolved. I WOULD NOT STAY THERE EVER AGAIN!!

More Business Info

Hours
Regular Hours
Mon - Fri:
Services/Products
Continental Breakfast, Wireless Internet Access, Shuttle Service In Downtown, Fitness Center
Payment method
amex, visa, discover, all major credit cards, mastercard, debit
Neighborhood
Avenues West
Category
Motels
Other Information

Parking: Lot, Paid

Wheelchair Accessible: Yes

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