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SL
Steven L.

10/04/2014

Provided by YP.com

On 9/23/14 I pulled into this Citgo (dealer #15863075) with my two children (6 years old & 10 months) to put some gas into my car. I went paid for $10 worth using my visa debit and exited the building. Went out to my car it wouldn't start back up so I went back inside put another $3 in, this time cash (no receipt given) thinking okay maybe I was extra low on fuel. Still wouldn't start. Eventually I had someone show up to look at my car and they informed me I needed some oil so I went back inside to purchase some oil for $3.79. The person behind the glass refused to sale me the oil unless I spend at least $5.00 because I was paying with plastic. I tell him "come on man, I just spent $13 with you guys. I have my kids in the car I just need some oil to get my car started so we can get home." Not to mention this is not the greatest nor safest place to be in Milwaukee and it was getting dark out. So for my children safety I just wanted to get out of there quickly.



He continues to say No unless I spend at least $5.00. I go on to inform him that I used to work for Guaranty Bank and to my knowledge by law merchants cannot dictate how much a customer must spend in order to use their debit card. Even another customer inside, which I don't know tried to tell the guy its unlaw to do such things. That's completely cruel and if I am correct against the law. I mean what ever happen to having a heart. He didn't know or even care how far my children & I were away from home. Not to mention I had just spent over his $5.00 minimum on my previous transaction. I even showed him my receipt in case he forgot my face that quickly. What if I only had enough for the oil? Should I overdraw my account and be charged $37 because the man at the gas station wants to get around the little fee he has to pay when a customer uses their debit card. That's greed. I was furious and I will never buy gas or anything else from that place. In addition I am going to broadcast all over facebook and make sure no one I knows does either.

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Neighborhood
Rufus King
AKA

CITGO Petroleum

Category
Gas Stations
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