Engine & Transmission Exchange Inc

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CLOSED NOW - Opens at 8:00am

Very long story,short. Took my vehicle to fix transmission. They said 3 days. Found more things wrong. A few more days. They gave me a quote. Turned into 13 days taking cabs and renting a car 2 times. Told them I need my car unless you are going to reimburse me with something. Got my car back, just the transmission fixed. Quote they gave me, with tax, parts and labor was less than what I actually had to pay. That's with taking 150 dollars off for my troubles. Worst customer service ever. I would not reccomend this place to anyone.







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They had a 94 dodge ram for sale out in their parking lot and my boyfriend and I went in to look at. I asked multiple times if there was anything wrong with it and the technician told me no, it runs just fine and there was nothing wrong with it at all. Assuming that this was the truth because it was at an auto place I bought the truck. The first time my boyfriend drove it to work it broke down on the freeway and wouldn't start. I called this place asking for any sort of help and the owner did not care at all. He raised his voice on the phone with me told me nothing could be done because I already bought the truck and he just did not care at all. I am now out $1,500. I was told to bring it in and I would have to pay to fix it. Why would I pay them to fix a truck when it was their fault in the first place? The owner is so rude and didn't care about my experience with them at all. I was scammed by this place and you will be too. Thank you.

I went to ETE on a friend referral. I had called different shops before I took my vehicle in to get it checked, when I called the shop the people on the phone where very friendly and courteous. They where willing to look at my van first to see what the problem was. When I called other shops they tried to sell me a transmission without even checking my car. My check engine light was on and my car didn't shift right. When I called they told me it could be just a couple of sensor's. I was very happy with their service and rental car option.

My family has been going to ETE Auto repair for many years. Any time anyone needs auto repairs I always recommend ETE. A few times I just popped in for them to check something and they did it right away and didn't charge me or my kid. They have installed both engines and tranmssions for me in the last 15 or so years. They offer a AAA discount, that's always nice. Also the same people have been there for years. Same with the Waukesha location.