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Reviews

J
jillpackman

11/08/2006

Provided by Superpages
Once known for great customer service, this shop is on the way out.

Be careful if you expect to get top notch service here if you are registering for your wedding. It is now five months after my wedding and I am still waiting for gifts to arrive. If you don't keep close track of the gifts that you have received, you may find yourself missing several pieces that have been supposedly already delivered. Customer service is poor with the store making one feel like it is a major inconvenience for them to check the status of your gift orders. If you have ever visited and love the wedding place setting table, don't be surprised if the store simply forgets to put yours out on the table. Our guests informed the store several times that our place setting was not out and it was never corrected. The shop, in fact, then denied that they failed to do so. Finally, this was our second china registration with Watts. The first china pattern we chose was discontinued and we were informed three weeks after we made our selection-- a good store knows this beforehand

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Extra Phones

CUSTOMER SERVICE: 800-747-9288

Brands
Lenox, Wilton Armetale
Payment method
all major credit cards, master card
Location
George Watts & Son is a Luxury Tabletop & Gift Emporium Located in the Historic Easttown Neighborhood of Downtown Milwaukee. We've been selling the finest in tabletop products since 1870. Family owned and managed for 5 generations, we are proud to be official authorized dealers for all of the brands we carry. Rest assured that we will stand behind all of the products we sell. We are the purveyors of fine, rare serving and home decor accessories.
Neighborhoods
Juneau Town, Downtown Milwaukee
Categories
China, Crystal & Glassware, Gift Shops, Home Decor, Kitchen Accessories, Stoneware
Other Information

Price Range : Above Average

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