Long Island Oral & Maxillofacial Surgery

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I had an appointment for a follow-up with Dr. Fauvell on August 15, 2016 at 3:15 PM. After 40 minutes, at 3:55 I was still sitting in the waiting room without anybody saying a word regarding the delay at which time I decided to ask the receptionist, how much longer? I heard her ask the staff but nobody was aware of me. She came back and told me that she cannot help me since Dr. Fauvell is still in surgery. I said goodbye and left.

The office has all kinds of specialists on staff for billing and fee collection but nobody to explain or maybe apologize for the abnormal wait. It shows complete DISRESPECT to the patient. I
can find disrespect for much less than their high fees.

Robbers... They will rob you right in front of you with a smiling face.

Service is below average. You will be greeted by an obnoxious front desk. From there on you are hooked.

I had to extract a tooth and they charged me over $550 dollars. Never heard of. Also, they took their cut from the insurance also. So close to a thousand dollars for a tooth extraction. Immediately after the extraction... they asked me to cough up the money. They did not give me an explanation of the charges.

I got the bill from insurance where my responsibility was only $284. We called up the office and since one of the item is not covered by the insurance... it is a NY Law that they can charge whatever they wish .. which in my case was $475 plus the deductibile to make it as $550. As per the insurance... even though it was not covered, my responsibility was only $205. You pay for your insurance and go to these offices where they take the insurance thinking you have to pay based on insurance. But no ... it is what they feel that morning.

My suggestion... since you could get a better service outside you wallet will be safer somewhere else.