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Anna R.

04/30/2014

Provided by YP.com

I feel like this auto mechanic, M&N Auto Marine, or Klimko, damages parts so the customer has to bring the car back to them and they can make more money. Either that or they prey on women! One month into having the car the engine light goes on. That cost me 137.06, I BOUGHT THIS CAR FROM THIS COMPANY! Then one month ago I took my car in for a battery change, I find out my battery was 9 years old. Oh, have I mentioned that I BOUGHT THE CAR FROM THIS COMPANY?! Well, I did, so I feel like this company should have put in a NEW battery since it was old to begin with, and check out the car so it wouldn't have to be taken in immediately. The car was also shaking, but I didn't know what was making it do that. I did open the hood and saw a belt was loose. So, this mechanic shop puts on a new serpentine belt, and this costs me 275.86 on 3/6/14. Then I take it in on, 4/16/14 because there's a new noise, so I take it to them again. I then get a call to come get my car after a day this man tells me "I don't know how much your bill is be. We will call you about it next week." NO ONE CALLS TO TELL ME HOW MUCH THE BILL IS! M-N TAKES THEIR SWEET TIME CALLING ME ABOUT MY BILL THEN MAKE ME FEEL LIKE IT'S MY FAULT! The man tells me my bill is 428.68 for a stripped harmonic balancer which Bill states "I have never seen one stripped before" I wonder why? MAYBE THIS MECHANIC COMPANY STRIPPED IT?! WHY DIDN'T THEY FIND IT LAST MONTH? . I go to M-N and tell them I already paid for the serpentine belt! So, the man I talked to ,Bill, says to me after I say I already paid for the serpentine belt, I shouldn't have to pay for it again. I also ask him why this mechanic shop didn't see this 2 weeks ago? Bill , says to me "I took the serpentine belt off, which I had every right to make you pay for it". So, not only does this company FAIL to check the car fully and only rely on info the customer says they are also RUDE! I don't think I should have to pay 2 times for a belt that should have been fixed THE FIRST TIME I TOOK IT IN!? I'm sorry this company made me write a negative review on yelp, but I bought both my cars from this company, BOTH cars had things wrong with them AS SOON AS I GOT THEM. Then the people who work there are rude! What else can I do when I feel ripped off? Tom, the owner is a nice man, I have nothing but nice things to say about him. It's the people who work for him I take issue with. I also feel like the mechanics damage my car so I have to bring it in again. Don't you think it's suspect having to being the car in with in 2 months? I DO! DO NOT BUY YOUR CAR FROM THIS PLACE AND DO NOT USE THIS COMPANY TO FIX YOUR CAR! I wonder what's lose now so I'll have to take the car in again?!

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Categories
Auto Repair & Service, New Car Dealers
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