Big Gunz Movers

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Horrible man. Took half the money up front to hold the move date and then never actually came to my stuff. Made up some story about being in the hospital. J told him I understand things happen but I would like the deposit back. I haven't seen a dime. Pos

Wow. Not sure how this company is still in business. I called today, August 23rd to ask for a quote for a move on August 31st. The guy laughed and said, "So you just want a quote or you're actually going to be moving and not just wasting my time?" "And why are you booking this last minute?" (As if I need to explain my personal situation to him.) This is seriously how the call started. I said, I'm a bit confused, I'm calling to get a quote because I'm moving, so yes, I will be scheduling a mover based on quotes received. His response was I don't understand why people call to just get a quote but then don't actually book the move. Well, Big Gunz, here's a little "Business/Customer Service 101", people will call more than one moving company to get quotes, then they make a decision based on the info provided and call back to book it or if you aren't the first place they've called, it might get booked during that initial phone call. HOWEVER, if you are unnecessarily rude to customers as soon as you answer the phone, chances are, they will not hire you. Without further discussion, I was hung up on. Don't waste your time with a call to this company. Call someone who actually wants your business.

Ended up using another moving company. Ended up using another moving company.Ended up using another moving company.

The owner cancelled on me 5 days before our move due to the fact he quoted $90 for a truck fee and then quoted $100-$150. When I showed him the text that he originally said $90 he cancelled on me. When I told him that I was leaving an online review he told me to "stop harassing him".



For someone to cancel on you via text with no reason other than you proved them wrong is ridiculous. I have the text thread to prove that I did not harass him, and that he cancelled on me for no reason.

I will make sure to warn other homeowners...they don't have contracts, so they can do whatever they want and they are also not insured, so if they break something, it's on you.

Very unprofessional - the owner was very nice over the phone while scheduling, but stated that he would call to confirm the weekend before our Monday move. I still hadn't heard from him Sunday evening, so we booked another company through Uhaul's website. When I called to notify him, he argued with me and told me that they would be more expensive, to which I replied that they had actually under-bid him - his response was an angry one, stating that they had "gone to his website and copied him" for pricing. He said "good luck - what a bunch of yahoos" and hung up.