Tires Plus

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CLOSED NOW - Opens at 8:00am

After previous bad experiences at this Tires Plus I was hesitant to stop by there today to put air in my wife’s tire. Previous mechanics were rude and we were overcharged for a “special” battery for my brothers Honda. The battery died after a year and they refused to honor the warrant on the battery. My brother went to Goodyear across the street and got a new battery at a good price. Today I went to Tires Plus and asked to use their air hose to adjust the air in her tire. The mechanics, two of them were very happy to let me use their air. I called and gave Kudos to the manager and told him that good service is really appreciated!!

I was charged for a diagnostic and replacement of a starter. I asked for the diagnostic printout showing proof, and was told that the printer to print the diagnostic was not working for the last 6 months. (However, I spoke to a few other mechanics, and they too say there is no printout to show customers, so I guess they may have been ok with that part)



I brought it to them because they are the only one by me that is open on Sundays, and thought I would be able to get my car back, or at the very least, they could of found out what was wrong and order parts on Monday morning after giving me a quote. But I didn't get it back until 6:30pm on Monday. They told me the diagnostics would only take 1 hour, and they had my car the full Sunday work hours without calling me. I had to do the calling. I was just bothered by the delay it took to get my car fixed.

I got my oil changed at tires plus about six months ago, so it was about time for me to get it changed again, I took it to a different place today and they said that it had the wrong filter on it, and they were surprised that it even worked with that small of a filter. I will not be going back to tires plus.