Smc

Write a Review701-839-4200

If I could give no stars I would. I'm shocked by the treatment of myself as a customer and dishonesty of their business practices. We rented a storage unit from SMC for about a month. A security deposit was paid. I cleaned out all of my belongings before turning in the keys and paying the balance. I received a letter a month later stating they would be keeping the deposit due to improper cleaning of the unit. Glass windows and wood were left in the unit as stated on the letter. These items were already on the unit upon our arrival in renting the unit. I was not going to throw away what I assumed wad their property. And now I'm getting charged for it? It took over 2 weeks to speak to a manager to discuss the issue, and she said she'd look into it. That was about 10 days ago. I can't believe the situation has not been rectified.their customer service when it comes to management is awful. They should have a before rental checklist prior to renting even a storage unit. I do not recommend this business at all.