Destin Jewelers

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This store has a nice selection of what ever you may be looking for, but Lisa's (owner) view of customer service is lecturing you on her 20 years of being in the business with attitude. I'm fully aware that ring sizes change several times within your lifetime, but when I was sized loosely at a 4.5 after wanting to be sized at a 3.75 and I ended up finding my ring in the publix parking lot, I would call that 4.5 size the wrong ring size! I called and asked if I could have my ring sized again on them since I paid $90 and It was the wrong size. Lisa told me they would comp the fee but not before lecturing me on her knowledge on the business and her confidence in sticking with the size they sized the ring at. As a manager in the customer service business i wasn't interested in being lectured or franky her two cents if i was wrong and she was right! I just wanted the problem fixed! As i said they have some great pieces in the store but it comes with Lisa's attitude and the price of possibly losing it forever. I will not be returning, bad customer service in my opinion.