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B
buckeye380sl

08/02/2013

Provided by YP.com

Communication is a dirty word here. What communication I did receive was later denied that it was said. I had been advised that my 380sl needed a fuel distributor and a warm up regulator. Further was told that it would be completed by a certain date. I called on that date only to be told Ben was on a test drive. Two hrs later he was still test driving cars (ha). When I did get through he stated his mechanic called in sick. The next day I called to see if the help showed up for work and Ben stated he couldn't get the parts in yet. When I pressed for more info he stuttered and stated he would call me right back. Two hours later I went to the shop and he was coming up with excuse after excuse from they will have to reorder from a different supplier to he can control UPS. Originally he stated the parts would come from MB now it id from Florida and Arizona. He then suggested I take my car as I had caught him lying to me, which I did, Thank GOD. He then wanted to charge me a 15% restocking fee for parts he didn't have. When I balked he decided to just charge me shipping for phantom parts. I got out of there with a 200 dollar bill for nothing done to my car. I feel I was lucky it wasn't more..... Stay far, far away! I'm not sure Ben would know the truth if it bit him in the rear.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Extra Phones

TollFree: 800-782-7583

Phone: 913-432-7813

Brands
audi, bmw, lexus, volkswagen
Neighborhood
Cunningham Heights
Categories
Auto Repair & Service, Automobile Diagnostic Service, Used Car Dealers
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