Mission Viejo Auto Spa

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CLOSED NOW - Opens at 8:00am

After 30 years of going to this car wash, I will never return. Manager Rudolofo was very rude, said it is OK to make people wait while a lazy order taker helps people who came after others who are still waiting. He just did not want to walk over to help others who were on the opposite side! I will find another car wash who wants to service me and my company vehicles. I hope that others see this and never go there was well. Maybe this will send a message to an absentee owner his employees are lazy, rude, and will cost him his business unless changes are made!

I have brought many cars here for detailing in the past with

good service and fair price. Not sure what changed, but the

prices have gone up and I got the WORST mini detail ever.

First they told me it was $64.99 on the phone. I get down

there and it's really $79.99. I decide to leave it anyway

because it really needed to be done, and I have been pleased

in the past. I was in a hurry when I picked it up and didn't

really look it over. After getting home I start to look and

(forget the detail) it wasn't even a good car wash! There were

still bug guts on the outside mirrors, dirt and road grime on

the entire front bumper/spoiler. They didn't even wipe no less

wax the part behind the door handle. Parts of it felt waxed

and others didn't. I almost let it go because I had plans

later in the afteroon, but the more I thought about it the

madder I got. $80 for not even a good car wash? The wax job

was horrible too! I took it back. When I complained to the

Manager, he said OK give me a few minutes and we'll take care

of it. I watched as 2 people used rags and windex to remove

the spots and dirt. It really needed to be re-waxed. At that

point I realized they just don't get it. I will never go back.