PHD Appliance Service
21571 Balerma, Mission Viejo, CA 92692
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10/12/2008
Provided by YP.comMy refrigerator had Failed! I needed a repairman in a hurry! I looked one up as listed on YellowPages.com.
I had contacted several repair services before finding one that was reasonably priced!
PHD Appliance Service's price for a house visit and repair cost estimate ($40) was nearly 1/2 the
quoted price of any of the others that I had called! I called PHD at 12:00 PM and a repairman was
scheduled to arrive between 3:00 - 5:00 PM. I received courtesy call at 2:45 advising me that he would
arrive in about 15 minutes! Promptly, at 3:00 repairman, Alex, arrived. Ten minutes later, I had an estimate
on the repair with an intelligent explanation of the cause of the failure! He explained the two possibilities of
components that might have to be replaced in order to effect the repair. I am a mechanical engineer and it is
pretty hard for a repairman to BS me. Alex knew his stuff and impressed me very much!
He also pointed out that I had plastic water line to the refrigerator's ice maker and that they were prone to cracking.
He recommended replacement with a stainless steel line for greater reliability against flooding of my floor!
I took his advice, since the price and installation was quite reasonable.
It took nearly two hours to do a through job of repair and clean-up, including cleaning all the dust and grime out
from around the working components of the refrigerator! He explained that I need to clean the dust out of the
air intake at the bottom-front of the refrigerator at least once a year. This would probably have prevented the failure!
In the future, I plan to clean the intake each time the ice maker's water filter requires replacement!
When he was all finished, everything was clean and working like new!
The total repair cost where about 3/4 of what I was expecting to have to pay, as based upon experiences with other
appliance repairs! I intend to call PHD Appliance Service for all my future appliance repairs!
I am sure they have several good repairmen, but I would enjoy seeing Alex arrive again, he has a great sense
of humor and laughed at all my dumb jokes, even while he is busy making repairs!
12/10/2008
Provided by YP.comAlex Solos knows his stuff. He evaluates your problem and always has the solution. He has fixed my washer and dryer on two separate occasions. His prices are very competitive and fair.
10/30/2008
Provided by YP.comAt first I called some of the larger companies thinking that if I needed someone to come to my home after 6pm to fix my dryer that would be the way to go. Apparently NOT! I couldn't get anyone to come after 6pm until I called Alex. He returned my initial call promptly and was at my home within a couple of days. He was here when he said he would be, no waiting around for hours on end. His service was professional and the price reasonable. I will deffinately use his services again and refer him to my friends. Thank You Alex.
10/16/2008
Provided by YP.comIt's refreshing to find a workman that you trust. Alex came to our house about seven months ago to fix our dryer. Nothing major, but expertly done and reasonably priced. This time we had two minor issues. One, a leak in the refridgerator valve, replaced and works like new. (refridgerator is 5 years old) Second, our dishwasher, 1 year old, wouldn't cycle through to completion. That repair took less than five minutes, and he didn't even charge for it since I did authorize the larger repair. He was prompt, clean, friendly, knowledgable and efficient. If you have appliance repairs, and you're reading this, you've found the needle in the haystack. Congratulations.
06/21/2008
Provided by YP.comThanks for you quick response, your professional and courteous manner, showing up when you said you would, answering all our questions, and getting the job done right! I will highly recommend you to our friends and family. If I need anything repaired or replaced in the future - there will be no hesitation who I'm calling first - PHD Appliance Service! Thanks again!
Julie - Rancho Santa Margarita, CA
05/29/2008
Provided by YP.comAlex came and repaired my firdge the same day that I called him. He is honest and gets the job done. He is very friendly even when my dog would not stop putting her toys infront of him. I would recommend PHD Appliance Service to anyone
01/22/2008
Provided by YP.comthey are fast and reliable. very nice and personable technician. i'm very satisfied with the overall service.
01/22/2008
Provided by YP.comthe appliance repairmen in other companies are so arrogant and unpleasant to deal with. this guy was very pleasant and professional. i was very satisfied with the service. i am definitely recommending him to my friends.
09/09/2007
Provided by YP.comFast response but didn't want to put down paper to protect floor from damage when pulling out applicance.He said he dosen't do that. Then he wanted me to sign a paper that said he is not responsible if he does damage the floor.I wrote him a check for his service call and said goodbye.
"PUT DOWN PAPER TO PROTECT FLOOR FROM DAMAGE" by 400-pound LOADED REFRIGERATOR??? With all due respect, of course I don't guarantee that would work. Besides, wood floor was already scratched/dented in front of refrigerator. That's why I asked customer to sign statement, so they don't blame us after repair. I did have all necessary parts and tools on truck to take care of this problem right away. Our response time for this call was 40 minutes - on Saturday, after 3 pm!!! So, THANK YOU for APPRECIATING OUR FAST RESPONSE!
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Mon - Fri: Sat: Sun Closed - Categories
- Refrigerators & Freezers-Repair & Service, Air Conditioning Contractors & Systems, Major Appliance Parts, Major Appliance Refinishing & Repair, Major Appliances, Refrigeration Equipment-Commercial & Industrial, Washers & Dryers Service & Repair