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Reviews

EF
Edward F.

12/05/2014

Provided by YPmobile
Rude Liars

I dropped a jacket off and asked how much it would be and I was told $7.95. I went back 2 days later and was charged $16.50. The ladies inside hardly act as such and are very rude and seem very unhappy. The first time I walked in the lady was on the phone and she just put her finger up to as to say "hold on" then walked out of site for a good 5 minutes.



When I was told my bill for one coat was $16.50 I said "oh wow" and to that the lady said "yea dry cleaning is expensive" with a very condescending tone.



When I explained to her I was quoted $7.95 all she had to say was "I think cause it's long". It was not a long jacket. It was a normal jacket.



No apology for the big difference in what I was quoted and actually charged and hardly a valid explanation.



When I got home I noticed the jacket had some ripples on the fabric like they let it get too hot and it's easy to notice so now I probably won't even wear the jacket anymore.



This place is a joke and the people who work there don't seem to care about your clothes or how much they quote you.



Overview of my experience:



Quoted: $7.95 - Paid $16.50



Service: unfriendly, dishonest and a damaged coat.

More Business Info

Hours
Regular Hours
Mon - Fri:
Extra Phones

Fax: 209-863-0413

Payment method
discover, amex, mastercard, visa
Location
Galleria Palms
AKA

Del Rio Dry Cleaners

Categories
Dry Cleaners & Laundries, Carpet & Rug Cleaners, Clothing Alterations, Janitorial Service, Leather Cleaning, Leather Goods Repair, Tailors, Water Damage Restoration
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