Phillip's Transmission Service

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You know, as times get tough, sometimes people (and businesses) change. Phillip was once a really "stand up" businessman, but he now has a shop manager that tells customers they can work on cars they are not capable of repairing. In this case, I was told they could get parts to fix a Mercedes transmission (dealer quoted $1,800..provied them with quote and diagnostic report from the local Mercedes dealer that I had paid for) and then they tried to talk me...or should I say my female friend, into a complete tranny replacement for $6,300! shop mgr. said he was mistaken...he COULDN'T get the valve body parts he told ME they had access to buy. When she came to pick up the car, Phillip demanded $75 for the preparation of the estimate because his shop mgr. had "incurred overhead" writing the bogus diagnosis.

FYI...took the car to Kruse/Lucas in Modesto...turned out to be a $250 filter and fluid change. They have no business working on newer cars...and they need to admit it and quit ripping people off!