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Ben O.

08/29/2018

Provided by YP.com

“While this is not the review I was hoping to write because we truly liked Barry, but it is easy to like people when everything is going right! Mr Carmello, was responsive, polite, and very professional during our initial meeting/estimate. Hiring him was an easy decision from this interaction, his estimate price, and add on top of that an A+ rating on this site, but in the end, a highly dissatisfied customer.
After noticing the issue at hand, we gave Mr Carmello the opportunity to correct it, which he replied that there was nothing that he could do. The work we had done was at our newly constructed home and I am truly at a loss on how the level of work can be construed as A+. I do not mean to be insulting but this is our third home and we have had "good cement work" before but are new to the area and relied heavy on this site for recommendations.
The main issue is on the pad, there is a large crack running horizontally completely across the entire surface, and as deep as can be seen until disappearing below the dirt. Off of the main crack there are now secondary cracks beginning to spread laterally as well as chipping on the inner edges of the crack. This pad has not one level surface, and is extremely wavy upon closer inspection. Another crack has formed and is at the top step of the bottom set of steps, and appears the surfaces are separating. There is now a crack in the mortar from the “new cement work” all the way to the opposing side of the stoop, clearly caused by bad workmanship.
Also, numerous steps have flaking, and chipping occurring on the faces or corners. In addition, cement was splashed on the house, driveway, and throughout the yard.
The initial cracks were noticed within a month of completion. Yet again we are told there is nothing that can be done. We have not even hit winter yet and I am experiencing these problems. This job was all new concrete, and not a patch job as it appears.

KL
Katie L.

07/06/2017

Provided by YP.com

Unfortunately, Barry Carmello is just another contractor that can't be trusted. We have invested approximately $27,000.00 with Mr. Carmello for a driveway, walkway, and deck. While Mr. Carmello's concrete work is beautiful, our deck is unsafe, unsupported, and caving in. The deck shakes when you walk on it and is slowing sinking. It used to be level with our back porch, and after a year, there is a 2 inch gap, which our 2 and 5 year old are continually injuring themselves at. We called Mr. Carmello about 6 months after the completion of the deck regarding this matter. He came by when we were at work and shived a piece of plywood under the deck - needless to say, this did not fix the problem. We expressed this concern to Mr. Carmello and were told to wait until the spring and see what happened. We have repeatedly called and texted Mr. Carmello since April and were told he would "be out sometime next week." We are so disappointed with our unstable deck and Mr. Carmello's inability to provide us with a solution. Beware - he will tell you what you want to hear but does not care about the customer - once he has your money he doesn't care about the job being completed correctly.

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General Contractors, Building Contractors-Commercial & Industrial, Concrete Contractors, Home Improvements
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