Friendly Ford is your trusted Ford dealer in Monroe, MI, serving the surrounding areas with a wide range of new and used Ford vehicles, as well as certified service and parts. Whether you are looking for a rugged truck, a spacious SUV, a sporty coupe, or a fuel-efficient hybrid, Friendly Ford has the perfect vehicle for you. Our factory-trained technicians can handle any maintenance or repair needs, and our friendly staff can answer any questions you may have. Plus, you can enjoy complimentary car washes, loaner vehicles, and shuttle service when you visit Friendly Ford. Visit us today and see why Friendly Ford is the nation's leading Ford dealer!
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Reviews

PF
Patti F.

10/03/2016

Provided by YP.com

I love Mike Brown! He has always gone the extra mile for us. As for the service department, they are very rude and condescending to women. Won't use them.

MH
Molly H.

01/24/2016

Provided by YP.com

The first time my C-Max Hybrid was in for service (the battery died three weeks after I bought the car), the technicians left my car a greasy mess. I complained and received a nice apology from the dealership. My battery died again, and the technician explained that unaddressed updates from June had drained the battery. I asked how I can know about updates to prevent them from draining another battery. He said there's no way for me to tell. I asked why the updates weren't addressed either of the times I'd had the car in for service since June. He said, "We don't check updates unless there is a problem." Other owners of Ford hybrids do not have this problem. Why? Because the service technicians at other dealers think it's important to PREVENT problems and routinely check to see about updates when the cars are brought in. Friendly Ford "service" is a joke. A very bad joke.

More Business Info

Friendly Ford Lincoln...It's not just a name; it's the way we do business!

BBB Rating
A+
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Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Services/Products
Auto Dealers * Auto Diagnostics * Auto Parts & Accessories * Automotive Sales & Services * Brake Repair * Car Batteries * Clutch Repair * Engine Repair * Fuel System Repair * Muffler Repair * New Car Dealers * New Truck Dealers * Oil Changes * Rims * Tires * Transmission Repair * Tune Ups * Used Car Dealer * Used Truck Dealer * Van Dealers * Van & Truck Accessories.
Brands
a.r.e., acura, buick, cadillac, chevrolet, chrysler, dodge, gmc, honda, jeep, lincoln, motorcraft, nissan, pontiac, ram, toyota
Payment method
financing available, all major credit cards, debit, cash, check
Location
Serving the Detroit Metro Area
Categories
New Car Dealers, Auto Body Parts, Auto Repair & Service, Automobile Diagnostic Service, Automobile Parts & Supplies, Brake Repair, Clutches, New Truck Dealers, Tire Dealers, Transmissions-Other, Truck Accessories, Truck Equipment & Parts, Used Car Dealers, Van & Truck Accessories, Van Dealers