Monroe Nissan

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If you are not local do not purchase here. We are in Virginia and looked around alot before finding what we thought was our perfect NISSAN CERTIFIED used car at Monroe Nissan. As we are 3 hours away we relied on the information on the website to be correct however it was not until my husband was signing the papers to purchase our vehicle that he was told not only was our car not certified but none of the used cars they offer are. We should have walked away then but unfortunately we did not. The next issue was the fact that at the time of the purchase of our car the salesman only had one of the keys to the car however he assured my husband he would get the other one on Monday morning and put it in the mail. It's been 4 weeks ago and we've not only not recieved our key but after several phone calls that we've made we've been told a few lies about the key (the times we were called back) and at this point can only assume that we are being ignored. Finally they did not properly transfer our tags and causing me to ride around illegally for 2 weeks unbeknownst to me. Monroe Nissan is the worst car dealership we've ever heard of much less delt with.

I went to Monroe Nissan to look for a new car when my old pick up broke down. I had been to many other dealers before coming to Monroe Nissan, but none of them seemed to compare to them. For starters their prices where better on the car I wanted than the competition, but above and beyond that, they have a special way of making you feel welcome, while not trying to force a car down your throat.



I met with Sales Associate Tarik Cranke; he goes by Cranke. He gave me excellent service all around. He showed me the cars I wanted to see, answered any questions I had about a vehicle, and he never tried to pressure me into a commitment. He was easy to talk to and really made me feel welcome,



When I decided I wanted to buy a car from them I also met with Rich Ransberger and Matt Cady. They took care of all the financials and made sure I was getting a great deal for my money. Plus I was able to trade in my broken down truck.



I really appreciate everyone at Monroe Nissan that made my car buying experience a good one. If I ever need a new car again, they will be my first stop.



And Cranke better still be there.