Union Family Dental Clinic

Write a Review704-776-4157

CLOSED NOW - Closed

I do not recommend anyone taking there kids here they are very rude and they where mean to my son and they didn't not won't me back there with him and he's only 6.

We went in for my daughter's appointment, No one was up front. We kept saying hello, no answer. We waited over 10 minutes no one came to the front. My mother had to go to the back to find anyone. Then a lady came up to the front, still eating a candy bar. She was acting very rude and unprofessional. It took forever for my daughter to get called back, and then we had to wait forever again for the person to come into the room. Then we had to make another appointment to get one thing done which wouldn't have took long at all. My daughter missed 4 days in March due to tooth pain. I gave her Tylenol to help with the pain, but the pain was too intense that it didn't help her. I called the dentist several times to make a appointment for her to be seen. This was back in the middle of March. They told me the next available appointment is in May. My daughter was out of school for 4 days through out March and they said my daughter could not get a doctors note for school because she was not seen.

I'm so disappointed in the service my boys received at this office today..... My boys are ages 14 and 15 made their appointments took 3 weeks to get them seen.... 11:00 was the time of their visits they were finally called back closer to 12.... They started on my 14 year old first took about 35 to 40 minutes then called my -5 year old back where I was asked to reschedule his appointment cause it was getting close to the staffs lunch time.... I refused... Then after the doctor came in saw him explained he needed some seals done would take 5 minutes again overheard the workers talking about lunch breaks..... Not even 2 minutes later I was told I would have to bring my boys back another time to finish them up..... Never been this aggravated!! Another day missed of school for 5 minutes of work.... Before you go in make sure it's not around closing time or s lunch break cause they don't care about you, your job, school or anything... Even called to talk to a manager and got hung up on.... Doctor is great the staff SUCKS!!!!!!