Nail care
112 8th St, Monroe, WI 53566
Reviews
05/27/2017
Provided by YP.comUnimpressed with the service, quality, and professionalism. It is out of sheer proximity that I have visited this business 3 times, but now, I am happy to drive for an excellent manicure. The technicians are VERY stuck in their ways of doing nails. Goodness forbid that you make a simple request outside of that... or you are met with scowls, disrespect, and being talked down to. I will not be returning, nor recommending this salon to anyone.
Specific example: My nails are natural and healthy, I have had many wonderful (regular & gel) manicures in the past. I am quite sensitive to acetone after prolonged exposure (not an uncommon phenomenon). Knowing this and needing to have a gel manicure removed, I politely attempted to request that my nails not be wrapped and left that way for 15+ minutes (as they have tried with me, and done with other customers in the past). The primary woman of the shop frowned and instead of asking me for clarification, began speaking to her neighboring colleagues. The gentleman asked me what I meant, half-heartedly listening, tells me that I should not get gel manicures. Meanwhile, she gets up without speaking to me and leaves the room entirely. I'm then ushered to sit elsewhere to get my pedicure done first instead. Once the pedicure is done, by a very pleasant newer woman (really the only reason that I stayed), I was seated back at the manicure area with a third technician this time. She also seemed rather annoyed with my request and treated me as if I was inconveniencing them. Finally, the gel I came in with is removed. The gentleman took over. I wanted a simple gel French manicure. He proceeded to, without asking me, do a technique I was unfamiliar with. I've not had a dip powder manicure before, and when I asked earnest questions, he was very dismissive. Comments included "oh this is better for your nails," "this is better than gel, trust me," "don't worry about it," "I know better." I was simply mortified by the whole experience.
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Payment method
- visa, mastercard, all major credit cards, discover
- Category
- Nail Salons
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes