Brandon's Landscapes

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Recently, I contracted Brandon's Landscapes for a project and was extremely dissatisfied. I was putting my house on the market and had 3 months and $2,500 to figure out how to improve the curb appeal. My front lawn had died with the drought, so I was looking to either revive the lawn or install plants in areas where the grass had died. My primary objective was to do something within my budget that would improve the look of the lawn. Brandon came out and was confident that he could install drought resistant plants that could show well for my house. We spoke for 5 minutes and then he followed up with the proposal later that afternoon. The quote was for $2,665 ($165 more than my maximum budget). I reluctantly agreed because he assured me that it would help the appearance of my lawn. Scheduling the work then became a challenge. I no longer lived at the property and needed to coordinate schedules to arrange to be there. Theirproposed install was for January. I reminded them that this was to prepare for my house on market in mid-Febraury and I had concerns about the lawn looking bare if we waited until mid-January to plant. I never could nail them down on a specific date. I grew frustrated with the lack of response and decided I would seek out another option. Then, on New Years Eve, my neighbor sent me pictures of my lawn completely dug up and very small plants installed. I was not happy, I went from having an established lawn to something that looked very bare - and poor curb appeal. I also saw that several plants were dying. I discussed this with Brandon and he did not care. My satisfaction was not a factor. He just wanted to get paid. I was furious that I spent this money on something that did not meet my needs. To add insult to injury, they charged me $300 more than the quoted price for "irrigation." I never approved this additional cost. They also took advantage of my situation and knew that I was in the process of selling my home, so they threatened to put a lean on my house if I did not pay the invoice in full. I had no recourse and in the interest of time, I gave them their money with the vow that I would do my best to warn other potential clients about doing business with them. They do not hold customer satisfaction, integrity or quality of work as guiding values for how they do business.