Serendipity Uniforms

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Had a wonderful experience here....highly recommend Tyson and his staff. Shop here for all of your uniform needs.......

RECENTLY I PURCHASED A WHITE CROSS, HEAT PRINTED, SOLID BLACK, MOCK STYLE UNIFORM TOP FROM SERENDIPITY IN MONTGOMERY, AL...AFTER GETTING THE TOP HOME I WASHED IT (PER LABEL INSTRUCTIONS) I DIDN'T THINK THIS WOULD BE AN ISSUE SINCE I HAD ALREADY TRIED IT ON AND KNEW THAT SIZE WASN'T AN ISSUE. AFTER WASHING IT THE SHIRT FADED TO A SMOKEY GRAY COLOR, WHILE THE TRIMMING REMAINED A SOLID BLACK. I WAS NOT SATISFIED WITH THIS AT ALL. I CONTACTED THE STORE ON THE NEXT BUSINESS DAY AND SPOKE WITH KELLY, I INFORMED HER OF THE ISSUE AND SHE TOLD ME TO BRING THE TOP BACK IN WITH THE RECEIPT AND IT WOULD BE TAKEN CARE OF. WELL I DID JUST THAT AND WHEN I ARRIVE TO THE STORE KELLY WAS NOT AVAILABLE SO THE CLERK RECOMMENDED I TALK TO LORENZO. LORENZO WOULD NOT EXCHANGE THE SHIRT, NOR ALLOW ME TO CREDIT THE PURCHASE, HE INSISTED THAT IT WAS MY FAULT THAT THE SHIRT FADED. NEEDLESS TO SAY IT WAS AN UNPLEASANT VISIT, AND I WILL NOW USE UNIFORMACY FOR MY UNIFORMS. AND I WILL MAKE IT MY BUSINESS TO LET ALL MY CO-WORKERS KNOW HOW I WAS MISTREATED....AFTER ALL I WAS NOT ASKING TO GET ANY MONEY BACK, JUST A SIMPLE EXCHANGE.