Stivers Ford Lincoln

Write a Review334-613-5000

CLOSED NOW - Opens at 9:00am

I just want to say that I had a bad experience with this dealership that I'm very disappointed in. I was told that I was already approved for a loan for up to $25,000 and just needed to bring in a current check stub and copy of my id. I did bring that information in however found I needed a co signer. I then mentioned that I did not have one but had money to put down. I gave the amount that I can put down and simply wanted to find a vehicle within that price range to determine what I would be looking at as far as my monthly payments. The salesman said he could not do anything until I had the money on hand because the car may be sold by the time I came back which I fully understood. I only wanted an ideal based on the amount I mentioned for my down payment because I had to travel from out of time. I was even willing to put down more with my down payment but after this experience I have been turned off and will take my business elsewhere. The salesperson I dealt with was Mark Shearer and I plan to let as many people as I can know about the way that I was treated when I was under the assumption that everything was already approved and caused me to waste my time and gas by not even being given an ideal of how everything may work out.

Awesome service! Ask for Hunter Hecht. He is a very professional, no pressure salesman! Answered all of my questions and worked hard to ensure every detail was covered. We'll buy our next vehicle from Hunter at Stivers.

look and ask for Zachary Rodie, he was well informed and knew what he was talking about. He was so polite and professional. Whenever I come back to buy another car I will ask for him again! Thanks for the hard work and getting me my new car for a great price Zachary Rodie.

when you visit, seek out Jonathan. He was the only salesperson who approached me without an attitude. I find car salesmen usually obnoxious, but he was polite and professional and worked really hard to make my experience pleasant!

Absolutely the WORST service department! I've owned over a hundred and fifty vehicles in my life and dealt with a lot of service centers but Stivers Ford is the worst. The service underwriters have a superiority complex and feel that you should be honored that they are working on your vehicle. I recently took two 2009 Ford trucks to them for service. One was under warranty with only 4000 miles on it and the other truck had an oil leak and was long out of warranty. The oil leak was a valve cover gasket which took 11 days to repair. EXCUSES were flying as to why it took so long but no apologies. The warranty work was never performed since the vehicle had aftermarket equipment (stereo, satellite radio, remote start) on it and I was told that ALL aftermarket equipment would have to be removed before they would work on it. I was then told that their diagnostic service would be $100/hr and it would take at least 5 hours and that this would NOT be under warranty. I was charged $89 for their time. I took the truck to another dealer whereby they replaced a 20 cent fuse and everything has worked great since that time. When I went back to Stivers Ford and told the service underwriter that it was only a fuse and that they needed mechanics, not just parts changers, I was told "I dont have to listen to this s**t from you".



It's obvious that Stivers Ford service is all about money and they could care less about their customers or what's right.

What a difference a new owner can make, we purchased our last vehicle 3 years ago and swore we would never come back, but our friend said that a new owner took over and they had a great buying expeirence so we did go back and it was like a new dealership, we were treated with respect everyone had a great attitude and we feel like we got the best deal ever, now I really would recomend all my friends and family to buy here. Thank you Stivers for taking over