Shaggy Dog

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I don't usually write reviews but in this case I am going to. My first visit to the Shaggy Dog was okay. They did a very nice job on my two little dog. The second time was a nightmare. They were humming and hawning about the time to pick up the dogs. This place is way out in the boonies. I now how to kill at least a couple of hours. They said call in a couple of hours. I did and they said they told me to back by 12:00noon. Whatever, It took about 20 mins. to get back there. When I got there they had left a note on the door they went to lunch. The time now was 10 mins to 12:00. The sign on the door said lunch hour was 12:00 to 1:00. They knew I was on my way and the went to lunch early. They locked my dogs inside. I had to wait until they came back from lunch to get my dogs. Never the less I was quite upset. They had some nerve. I will never go back there ever again. They need to act like professionals.