Ohio Mulch
12054 Montgomery Rd, Montgomery, OH 45249
Reviews
10/04/2023
Provided by YP.comDo NOT use Ohio Mulch.
I had top soil delivered over a week ago. I had originally scheduled the delivery date for Friday, September 22 so I could be home when it was delivered. The delivery date had to be changed to Saturday because of inventory issues, which is totally fine, but I wasn't going to be home. I was ensured that was OK.
I came home Saturday afternoon to find three of the trees along my driveway damaged and my gate bent and broken (it no longer closes).
I emailed on Sunday morning with photos of the damage and received a quick response from the customer service team telling me a director would contact me. It took 5 days to get a call back after emailing and calling multiple times.
Then, I was told someone would come to fix my gate. I specifically said I needed to be home when they were there. A Patrick followed up with me on Monday and arranged with me to come by Thursday morning while I was home. Today (Wednesday), I got a notification from my front door camera where I watched someone from Ohio Mulch take my gate from my property without me being home. No call, no email, no text. They just took my gate without me knowing and after I specifically gave them dates and times I would be home.
I'm fuming.
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun: - Extra Phones
Fax: 740-549-1082
Phone: 740-548-6242
- Payment method
- amex, cash, discover, master card, visa
- Other Links
- Categories
- Mulches, Garden Centers, Landscaping Equipment & Supplies, Lawn & Garden Equipment & Supplies, Nurseries-Plants & Trees