Laursen Repairs & Beyond

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Bring the lube! If you lack automotive knowledge, you will be taken advantage of.

I called Laursen repairs because I was having troubles with it. I talked to a gentleman name Anthony and he was very helpful. He told me to bring my car right in and they would take care of it. The service was fast and friendly and I would recommend them to anyone.

I would not have given them one star, but there was no other option. In July, I purchased 4 new tires, an alignment, and a inner tie-rod. Steering was becoming wobbly, so I called Laursen's to see if they would look at it for me. I was told that 90.00 was the diagnostic fee. So, after calling around, I felt that I should just take it to the Dealership in Grand Junction if I was going to have to pay for someone to look at it, I might as well be someone who knows about the vehicle. On the way to Grand Junction, the steering became wobbly and a front tire blew out on the highway. I had to call a tow to get the remaining way to the dealership. The conclusion of the dealership technicians was that the "alignment was not done or poorly done" to cause the inside of both front tires to wear down to the steel. I contacted Laursen's to inquire on the warranty of the work done and tires, I was accused of getting into an accident and knocking the vehicle out of alignment, as well as refusing to pay for my tow, gas money to get the vehicle repaired CORRECTLY, and refunding me for work that was not done or done poorly. I was also told that they did not care what the Dealer said about why the tire blew out on the highway, and laughed about my inconvenience and trauma incurred by their shoddy work practices.

Larceny!!!Not good.