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T
tracyvv

09/20/2012

Provided by YP.com
Be careful with this station. ...

Be careful with this station. If you go for an oil change make sure you tell them your car runs perfect when they ask you that question. If not they will charge you for diagnostics without authorization.They charged me an additional $30 to test my battery because I told them it was hesitating when I went to start it.He said no problem,we'll check it out while were changing the oil.They refused to release my vehicle or speak to me when I came in to pick it up. I had to steal it off their lot with my spare key.I dropped off payment for my oil change 45 minutes later and they wont give me my other key until I give them an additional $32 in cash. Bad business practice. You cant just assume someone has an extra $30 and charge them. I broke my leg and lost my job 7 months ago.I was 3000 miles over due changing my oil because I didnt have the measely $25 to change it for the last 4 months. Whether they earned the $30 by checking my vehicle or not I didn't have it and would have told them that if they'd asked me when I was there.Even if they had been willing to work out an arrangement to pay their additional fee the following week when I got paid I would have.I would have wrote a check to be cashed the next week as I planned to go back to have a new battery put in.They didnt care and turned nasty. A bad situation that DIDNT need to happen if they had just communicated.Now they've lost future business from me when finances change and need service.I will tell EVERYONE not to go there.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Extra Phones

Fax: 856-235-3135

Payment method
visa, amex, discover, master card
Categories
Gas Stations, Auto Repair & Service
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