Bank of America

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Worst service on the planet. New definition of greed and guts. I rarely complain, but the branch at the corner of Williamson and Brawley School Road has to be setting a new record in distain for the customer. Despite having a sizable mortgage, perfect payment record, excellent credit, valid ID, and living a few minutes from their branch, they refuse to cash a check for $142. (I asked them to cash it while making a large deposit for my employer of 16 years who does commercial banking there). They seem to have a new policy that "encourages" everyone who walks in their door to either open a checking account and fill it with cash, or be cast aside regardless of request. The check was even drawn on my employers account. They appear to have no clue what common sense and customer service is all about. The person who identified herself as the branch manager informed me that they have a company wide policy to never cash a check for a non-customer, without exception.