Snooty Pooch

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I did have a problem with this business on my very first visit. I showed up on time and no one was there.

Since it was my first time there, I gave her the benefit of the doubt & called the next day to reschedule the grooming. Julie apologized and told me that there was a problem with her car. She also said they have problems with the business phone so they really use their cellphone for business.

Fast forward to three days ago. Appointment was @ 11:00 and I went @ 10:30 because I had a doctor's appointment that I had to get to. Again, no one was at their business. I left a message on her cell phone. I drove back @ 10:45 & tried again. Still no one there and no replies to my voicemail. I took my dog home without a groom.

Again, I forgave her and was able to make a new appointment for today @ 11:30. She was actually there when I arrived.

I told her that she could have responded to my voicemail & she said she never even heard it! I don't believe she even checks her cell phone at all.

Suddenly, her personality just switched & she started screaming at me. She said I was always mean & nasty to her which is so untrue! I adored her so much I gave her a big dog statue for her waiting area. I also gave her & Anthony a special check at Christmas so they could go out to eat. I've always gone above & beyond with Julie.

Her outburst made me ask her, "What did I say?" Julie was so out of control, she just kept screaming, "Get off my property!" She went outside carrying my dog without her harness or leash on & put her in my car. She also threw a check at me. I told her that it was not my check. She got even madder & came back & grabbed it.

I don't understand her behavior, especially for a businesswoman. How can she keep treating her clients like this?

There is definitely something wrong with this business. Stay away. I would not trust them to take care of my babies, with insane behavior such as was exhibited today.

Julie and Anthony are the best groomers I have ever taken my dog Snowy to. He is an older poodle/mix and they always take such special care of him. I highly recommend them to all breed owners.

I have never seen a groomer who has the kindest touch and the kindest heart. my poodle basily absolutely loves her and ant. they always do the best not just for my poodle but for ME TOO! I LOVE SNOOTY POOCH

Our little cocker spaniel loves, Julie & Anthony. They take such good care of him when he goes to get groomed. It's the only groomers he does not fight you about going in.