Alessandro Animal Hospital

Write a Review951-656-4455

OPEN NOW - Closes at 7:00pm

We have taken many of our animals to this hospital for vet care and have not had issues. HOWEVER, we recently boarded 3 of our dogs at this facility. They were each due a few vaccines, Upon check in to be boarded we were told they would be administered as all current vaccines are necessary for them to be boarded. Supposedly, our larger dog was not being compliant. They could not walk him because he was to powerful for them to use on there small thin nylon choke ropes and would not allow us to leave his harness for them to use. Neither myself, my wife nor our emergency contact were notified they were having this issue with him. We called in a day and a half after leaving them to check on the 3 dogs and they told us our two small ones were compliant, however they could not walk or "Do Anything" with our larger dog. our dog would have been left in a small kennel for 6 days, not walked or anything if we hadn't called and had our emergency contact pick him up. No more than a week later after being boarded for ONLY 1.5 days our dog started making choking sounds. We took him in to this same facility and advised us he had KENELL COUGH!! Additionally, they advised us they did not administer any vaccines to our dog who caught the KENELL COUGH and on top of that we were charged for the vaccines and were not told at the time we were being billed they were not given!!!! The Dr. did give us the medication at no cost to us for the inconvenience and told us if our other dogs come down with any symptoms let them know and we can come in and pickup medication. Now our two other dogs have been infected, we called and they want to now bill us $68 each dog for medication to treat the KENELL COUGH!! This is an outrage to be billed for a circumstance that could have been avoided due to the neglect of this office!! Our animals will never go here again!!! I hope no one ever has to go through having 3 dogs with KENELL COUGH! Caused by this facility!!!

Today was my first time i took my puppy Roxy to the vet.She is 8 weeks old and needed her shots.They were very nice to us and gave her alot of attention.I will be going back there for now on.

I've been taking my German Shepherd since he was a little puppy to Alessandro Animal Hospital. They've always been very kind to Rocky and have always taken care of him. The Vet's are very caring and knowledgeable and always provide great advise. Rocky once got into a bucket of Corn that we fed our chickens and needless to say he ate the whole bucket and was constipated. They took good care of him and they always have each and every time he does something goofey.