Monte Vista Apartments

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We are stuck renting in this unsafe, noisy crime filled apartment. Management is unsupportive of the late night activity of tenants. Cars are broken into, neighbors are bar b quing @ 1:00 in the morning on worknights as well as drunken fights in the parking lot. Our windshield was smashed and car alarms went off at 1:00 on a Monday night. Tenants were playing football in the parking lot, bouncing balls off cars and creating too much noise to sleep. Drug activity is happening and management says it is not her job to monitor tenants. It's like a drive thru in the late night, with horns honking and certain tenants meeting the cars to pick up their "delivery". Police are at Monte Vista at least once a week due to late night activity, yet management continues to rent to tenants engaging in unlawful activity. She claims that we all need to get used to community living. She lives on the opposite side of the grounds so she is not affected and doesn't care what happens to the tenants being disturbed by her poor choice of drug dealing tenants. Don't rent on the buildings farthest from management's office. It's an unsafe, noisy apartment complex. DON'T SIGN LEASE unless you want to risk your car and personal safety!

Management is unethical and dishonest. If we weren't stuck in a lease, we would have moved out within the first month.

Due to cheap and profit hungry management, we were charged above and beyond our $600 deposit. We never hung a picture on the wall, had room size rugs on top of the original carpets and Humera still unethically charged us to repaint and recarpet the apartment. We are two professional adults rarely at the apartment, frequent travellers and she still managed to fraudulently charge us to make her manager bonus. The more she collects off deposits, the more she personally receives in her monthly check. Our apartment was damaged due to a flood from a neighbors apartment. The plumbing is over 25 years old and the pipes broke between the walls flooding into our bathroom, kitchen and dining room. We had to threaten to call the health dept. before she would have our carpets cleaned. The odor from the flood was so horrific from the neighbors bacteria infested toilet seal and plumbing bursting. She billed us for the carpet to be cleaned despite the fact it resulted from her lack of maintenance. We were charged over $200 for our water bill that month, apparently our pipes were leaking underground as well. We have yet to get support from Monte Vista apartments to get reimbursed for these outrageous water bills due to their lack of management. We have reported management to Project Sentinal and working on getting our wrongfully charged deposit back.

The management is a mess. maintenance sucks. apartment looks good from outside, but it's old and utilities just do not work.