Cheat Lake Animal Hospital
286 Fairchance Road, Morgantown, WV 26508
Reviews
02/04/2016
Provided by YP.comMy girlfriend went to Cheat Lake Animal Hospital for a pre-neuter appointment for my cat with a voucher from a local spay/neuter charity. She has used a voucher in the past at Cheat Lake Animal Hospital, and called ahead to confirm that this voucher was accepted, just in case. She was assured that the voucher was accepted.
When she showed up the morning of the appointment (keep in mind this is not a short drive for us, nor is scheduling and making an appointment easy with our schedules), she was sent to a room to fill out some paperwork and then wait for a vet. She was left in this room for 40 minutes. No one checked in on her. The place was clearly not busy; in fact, she was the only customer present.
When someone finally came in to see her, she was told that the voucher would not be accepted. This is the same voucher that she called ahead to confirm would be accepted.
Total waste of hours of our time. We will never be returning.
08/05/2021
Provided by YP.comTook my puppy there for his check up shots and nail trim,The Vet and vet tech were wonderful with Buddy and were very informative thanks cheat lake animal hospital.
01/02/2016
Provided by YPmobileUntil today have been pleased with services but I have been waiting 2 hours for an emergency visit and see no end in sight. Staff seems unconcerned by wait. May be looking for a new vet soon.
09/21/2015
Provided by YP.comTerrible service. Seem to only be interested in making money. Called to leave a message to speak to a doctor but never heard back. Called again and had a receptionist giving me veterinary advice. Was told the doctors were too busy to call owners back. I've had pets all my life in different areas of the country and have always had vets that have cared enough to speak over the phone rather than waste both our times with an office visit. But an office visit is money in their pocket.
09/06/2015
Provided by YPmobileCLAH practices very high-quality medicine. Compassionate and caring, too.
03/26/2014
Provided by YP.comWe finally got our cat's remains back. I cannot recommend enough that pet owners avoid Cheat Lake Animal Hospital. They do not keep track of your pet. One vet would give us good news, then the next wouldn't know anything about our animal, and then things would take a turn for the worse. There was little consistency in suggested treatments, each new vet or employee caring for Callie seemed completely unaware of her situation, and we were not given any guidance that would have indicated she might not make it through the night. Obviously, we would have liked to have been with her at the end. When she took a turn for the worse in the middle of the night, we were called once. We were asleep (at 3 am) and missed the call. They didn't bother to attempt another call for another four hours. Finally, our requests for her remains were ignored for four days. They gave us multiple excuses as to why they had not yet done as we asked and sent her body to be cremated, yet finally, it came down to the fact that they simply didn't keep track of her and forgot about her. Seriously, take your pets elsewhere.
06/10/2013
Provided by SuperpagesI happened to come across Cheat Lake Animal Hospital because my vet did not have the testing equipment that was needed to properly diagnose my dog's illness. We were seen by this lovely vet, Dr. Carrie, who was knowledgeable and kind. X-rays were done and Odie had cancer. He had quit eating and had to be put to sleep. I will never take an animal anywhere else to be put to sleep. She and the staff were so kind & caring. Even though Dr. Carrie had only seen Odie twice in his 14 years, it was as though he was her puppy and she gave him the best care she could, even when sending him to heaven. There are no words that can express the deep gratitude that I have for those at CLAH that took care of Odie and myself in such a caring manner.
08/08/2012
Provided by SuperpagesI want to thank Everyone at the hospital for all the help and understanding that was given at are time of sorrow and loss. The card that was sent is Greatly appreciated and will be added to Jacks memorial. Thank you everyone again. Sincerely Randall Sass.
10/14/2011
Provided by SuperpagesThe doctors and staff here are great! They truly care about both the pets and their owners. A great place!
10/19/2009
Provided by SuperpagesOutstanding care. These folks really care about you and your pet.
More Business Info
Including Avian and Exotic Veterinary Services
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Services/Products
- Boarding
- Reptiles
- Routine Urgent & Emergency Care for
- Heartworm Treatment
- Routine Care
- Cancer Treatment
- Brushing
- For Domestic Exotic & Avian Pets
- Eye & Ear Cleaning
- Oxygen Therapy
- Pet Sitting
- Pet Hotels
- Boarding Facility
- Medications
- Pet Salons
- Fish
- Bathing
- Emergency & Urgent Care Services
- Blow Drying
- Rabbits
- Domestic Exotic & Avian Pets
- Cats
- Pet Chiropractor
- Complete Veterinary Services for Domestic
- Birds
- Pet Day Care
- Exotic Pets
- Allergies
- Comb-Out Grooming
- Pathology
- Grooming
- Behavior Training
- Exotic & Avian Pets
- Complete Veterinary Services
- Pet Grooming Services
- Small Pets
- Boarding Facilities
- Feedings
- Dog Runs
- Kennels
- Pet Health Care
- Pet Spas
- Dog Chiropractor
- Pet Medications
- Pet Foods
- Animal Health Supplies
- Bird Food & Supplies
- Orthopedic
- Pet Supplies
- Reptile Food & Supplies
- Collars & Leashes
- Cat Food & Supplies
- Dog Food & Supplies
- Grooming Supplies
- Veterinary Supplies
- Gift Certificates
- Brands
- Wellness, wellness
- Payment method
- mastercard, amex, discover, visa
- Neighborhood
- Cheat Lake
- Accreditation
Canine Rehabilitation
American Veterinary Medical Association, American Veterinary Medical Association, American Veterinary Medical Association,
- Other Link
- Social Links
- Categories
- Pet Boarding & Kennels, Dog Day Care, Pet Grooming, Veterinarian Emergency Services, Veterinarians, Veterinary Clinics & Hospitals