Family Vision Clinic

Write a Review304-599-2828

CLOSED NOW - Opens at 9:00am

What a wonderful experience. Dr. Gresak was amazing and the best in the business! Convienient hours and flexible! They work with you!

We are very unhappy with this place. My daughter went to have her eyes checked, she asked beforehand if her insurance will cover the cost of eye exam, the front desk named Michelle said our vision and medical insurance will cover it because her complaint is a medical condition, my daughter thought it'll be free so she got the exam. Then they billed us the full amount of over $110 because they billed to the medical insurance instead of vision and medical won't pay anything. The OD Gresak wasn't friendly either. I feel this place just don't give a dam about patient, so greedy of making money and don't care ripping off patient

This place said my frames would take one week to arrive. After several calls to them and being told they attempted to call me twice (my cell phone never shows I missed a call from them) I still hadn't received my $300 frames. I was moving out of town and could not wait any longer, I had to have glasses to drive. I asked for a refund and got put off as if my request wasn't important. I had to convince them that I couldn't wait any longer, they really made me explain myself and put me on the defensive rather than treating me like a customer.

I went to them in the first place because I had lost my only pair of glasses and need them to drive. When I told them this during the office visit and exam, everybody there expressed their concern for me loosing my glasses and needing to get a new pair right away. As it turns out, as soon as they got paid (at the time of the exam, no less) their ability to care about my safety ended. 3 weeks later, no glasses, money refunded and highly disappointed. NO STARS.

i feel they treat me like a child. also it takes forever to get glasses in.

I actually liked this clinic. They were very nice, and helped me with my contacts, and gave me several free samples. My contacts that I ordered came in around 5-6 days after ordering them. Plus all the people who work there are extremely nice.